Aftermarket Sales Manager
Aftermarket Sales Manager
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1 Vacancy
Job Description
The Company
Join TNA an awardwinning company recognized globally for innovation and rethinking the conventional.
TNA was started by Alf and Nadia Taylor as a consulting company for the food industry. Soon after Alf Taylor invented the worlds first rotary vertical form fill and seal packaging machine which revolutionized packaging speeds for snack foods. Today were the industrys leading innovator providing complete turnkey processing and packaging lines for a variety of food production including snacks French fries confectionery and more.
Click on www.tnasolutions to learn more about the organisation.
Job Details
We are looking for an Aftermarket Sales Manager working from our Birmingham UK office with travel to Customers as and when required. This role is responsible for the promotion of aftermarket part and equipment sales whilst improving customer satisfaction. This role will also drive and support the aftermarket sales to meet and exceed branch financial targets.
The role will drive the Aftermarket Sales and Service department in a wide variety of activities including spare parts product support for our national and international customer base. The Aftermarket Sales Manager must be able to work autonomously have outstanding communication skills be detail oriented a problem solver with superior customer service skills and the ability to work constructively with a variety of stakeholders with a tactful positive approach.
Specific Responsibilities
- Manage and drive aftermarket sales (spare parts kits spare parts upgrades service contracts on demand labour) to meet and exceed financial targets.
- Build and maintain strong longlasting customer relationships through direct contact and onsite visits.
- Actively promote TNA Aftermarket portfolio (eg Service Contracts Upgrades Spare Parts Kits) to our customers.
- Produce new revenue opportunities by developing sales strategies and analyzing potential sales opportunities.
- Identify and quote spare parts pricing and service contracts in a timely manner
- Coordinate information prepare and present reports on a weekly monthly and adhoc basis as required.
- Achieve customer satisfaction through improvement of response times on quotes meeting customer expectations for lead times and ontime shipments with the target DIFOT of 801010.
- Engage in the development of Aftermarket presentations and sales materials in the interest of growing Aftermarket sales both with capital projects and after the sale.
- Lead and coordinate negotiations with customers for a successful close.
- Be involved with project sales creating standard/critical spare parts kits for tna and vendor partner equipment.
Skills Qualifications and Experience
- City & Guilds or equivalent qualification in Mechanical/Electrical Engineering
- Proven track record in selling technical aftersales products and services to an existing client base
- A technical background (specifically in the food/packaging industry) is advantageous
- High level of customer service skills and the ability to respond quickly to service/parts calls
- Sound knowledge of sales strategies to enable targets to be met
- Excellent computer skills e.g MS office and ERP/CRM systems
- Strong written and verbal communication skills
- Competent in presenting to customers
- Driving license and passport is a requirement along with the ability to travel at short notice locally and overseas when necessary.
Please note in order to be considered for this role applicants must have permission to work in the UK.
Why work with us
- Egalitarian company structure which empowers employees and nurtures leaders
- International mobility opportunity Opportunity to travel in your job and see the world
- Professional and career development benefits and education investment
- Recognition program linked to health and lifestyle benefits
- Birthday leave
- Volunteering opportunities with the Nadia and Alf Taylor Foundation
- A company that truly values diversity
If you are a highly motivated and a driven individual then apply now by emailing your resume to
Required Experience:
Manager
Employment Type
Full-Time
