Cloud Engineer III - DevOps
Cloud Engineer III - DevOps
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Job Description
Learn what makes QTS a unique place to grow your career!
The Cloud Engineer III DevOps primary focuses on utilizing and building code to enable automation visibility and reliability maturity for QTS infrastructure and applications. This role will utilize state of the art technology to deploy automate manage and troubleshoot all of QTS Technology Infrastructure. As part of an Agile team this role will work cross departmentally on enterprise wide technology projects in support of QTS ongoing digital transformation goals. This role requires a broad understanding of various technologies and the ability to think creatively and use advanced problem solving skills to create innovative solutions to any QTS technology problem to include Data Center Infrastructure Management Technology Operations Service Delivery Platform and Enterprise IT. This position requires skills motivation and experience to serve as a member of a highly functional team to deliver superior predictable and reliable services in a dynamic IT service provider environment.
RESPONSIBILITIES other duties may be assigned.
- Streamline automation visibility and reliability improvements for QTS technology. Able to work across multiple programming languages third party tools and integrations and software and hardware
- Establish and meet SLOs on reliability for QTS products and infrastructure
- Ensure that operational technologies are integrated within QTS monitoring tools to increase visibility of potential issues to proactively reduce risk and & maximize the availability of IT infrastructure & services while improving Mean Time to Restore during outages
- Diagnose troubleshoot and resolve external customer and QTS Systems issues
- Facilitates meetings to determine feature design requirements from stakeholders
- Supports organizational change management by providing platform training
- Supports platform roadmap planning
- Manage vendors and evaluate new technologies
- Develop platform for end users using automation tools
- Plan and document MOPs and engineering standards. Manage lifecycle of assigned devices and provide associated budget inputs
- Evangelize and implement an automation first mindset. Brief executives regularly on improvements
- Research issues using multiple sources as needed; take direction as needed to quickly resolve high severity issues
- Work crossdepartmentally on technology problems that digitally transform QTS
- Proactively analyze system performance and identify improvement opportunities.
- Create/update infrastructure documentation to include environment technical diagrams workbooks etc.
- Write/update or review Change Requests MOPs and similar documentation.
- Provide training and mentorship to Level I and II Cloud Engineers
BASIC QUALIFICATIONS
- Bachelors degree in a related field or equivalent professional experience
- Seven or more years of progressive IT Engineering experience
- Experience with OS systems (Linux and/or Windows) and virtualization technologies (VMware)
- Advanced knowledge of Python Ansible PowerShell and/or JavaScript/JSON/REST API
- Advanced ability to write infrastructure as code and manage updates to associated playbooks and code repositories via best practice Agile and release management
- Proficient ability to deploy upgrade and migrate complex private cloud environments according to best practices using current versions of VMware vCenter Server and ESXi
- Proficient understanding of BGP peering HSRP and IP subnetting
- Proficient understanding of SNMP SMTP DHCP DNS
- Proficient understanding of container technologies (etc. Docker Swarm etc.
- Proficient understanding of CI/CD and orchestration tool(s) in support of code testing and automation (Jenkins Chef Ansible Tower)
- US Citizenship for this position is required by law due to federal customer contracts
PREFERRED QUALIFICATIONS
- Six or more years of Systems Engineering experience with a strong focus on Infrastructure as Code DevOps and Platform Engineering
- Prior experience working in a Data Center environment
- One of more systemsfocused certifications (VCPDCV MCSA/MCSE RHSE/RHSA CKA/CKAD etc.
- Certification for a relevant DevOps/SRE technology
KNOWLEDGE SKILLS AND ABILITIES
- Thinking analytical and problemsolving skills
- Ability to solve multifaceted complex problems.
- Excellent interpersonal and verbal communication skills Ability to interface with all levels of the organization and customers with varied levels of technical knowledge.
- Excellent written communication skills
- Ability to work well within a team environment in a matrixed organization.
- Flexibility; ability to thrive in a fastpaced interruptdriven environment
- Actively invests in growing yourself and others to build the talent and capabilities required for sustained success. Provide training and mentorship for lowerlevel team members.
TOTAL REWARDS
This role is also eligible for a competitive benets package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; exible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program and other company benets.
This position is Bonus eligible.
#LIMW2
We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The Know Your Rights Poster is included here:
The pay transparency policy is available here:
Pay Transparency Nondiscrimination PosterFormatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an email to and let us know the nature of your request and your contact information.
Employment Type
Full-Time
