Global Customer Quality Manager 11622
Global Customer Quality Manager 11622
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
In billions of syringes and in every second car worldwide Datwyler components make an important contribution to the safety of patients and drivers. The hightech company focuses on highquality systemcritical elastomer components and holds leading positions in attractive global markets such as healthcare mobility connectivity general industry and food & beverage. With over 25 production sites on four continents sales in more than 100 countries and over 8000 employees the company headquartered in Switzerland generates annual sales of more than CHF 1000 million.
Our employees are the heart of Datwyler we treat each other with respect trust and appreciation. We have strong roots and values that have been well established in our 100year corporate history. Become part of our great team as a...
Overview
The Global Quality Manager plays a pivotal role in providing expert support to strategic customers on qualityrelated matters while also driving the development and enhancement of our global quality management system (QMS).
Your Responsibilities
Provide Customer Support:
- Serve as the primary point of contact for strategic customers on qualityrelated issues.
- Address customer inquiries concerns and feedback related to product quality.
- Conduct quality reviews to ensure compliance with customer requirements.
- Collaborate with sales and local quality teams to resolve qualityrelated issues and maintain customer satisfaction.
- Develop and manage global quality and specification agreements involving multiple sites. Coordinate internally and liaise with customers until completion of agreements.
Support for Global Projects :
- Support global projects ensuring alignment with customer and regulatory requirements. Review and authorize specifications develop control plans and ensure change control and risk management.
Develop and Enhance Global Quality Management System (QMS):
- Lead the development implementation and continuous improvement of the global QMS.
- Bring QMS processes and procedures to industrystandard levels across all company sites aligned with industry standards and regulations.
- Pursue Operational Excellence and identify opportunities for streamlining global processes and enhancing efficiency within the QMS. Collaborate with crossfunctional teams (e.g. DPS) and global process owners to implement quality initiatives and best practices. Foster a culture of continuous improvement and quality excellence throughout the organization.
Implement Quality Training and Education Programs:
- Develop and deliver training programs to enhance quality awareness and competency across the organization. Provide guidance and support to employees on quality standards procedures and best practices. Ensure that employees are equipped with the necessary skills and knowledge to uphold quality standards.
Change Management Support :
- Support the global change management process by organizing and coordinating meetings with stakeholders. Oversee action plans and follow up with action owners until completion.
Skills & Requirements
- Bachelors degree in a relevant field (e.g. Quality Management Engineering or Sciences). Advanced degree preferred.
- Minimum of 3 years of experience in quality management preferably in a global manufacturing environment.
- Proficiency in cGMP regulations and quality standards (e.g. ISO9001 / 15378.
- Strong leadership and communication skills.
- Experience in leading crossfunctional teams and driving continuous improvement initiatives.
- Certification in Quality Management (e.g. Six Sigma Lean ASQ) is a plus.
- International travel propensity (max. 20
- Good knowledge of Office applications
- Good knowledge of production processes/ materials
- Good knowledge of the English language (oral and written communication)
Be yourself at Datwyler
We are convinced that people make the difference. At Datwyler you will experience diversity and a wide range of career opportunities that only an international company can provide. Together we are increasing our agility accelerating digitalization and fostering sustainability. For motivated and talented employees we offer interesting development opportunities with training and assignments in a global environment. With us you can contribute with all of your creativity and all your ideas.
Required Experience:
Exec
Employment Type
Full Time
