Tuition and Fees Registrar Specialist III
Tuition and Fees Registrar Specialist III
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Job Description
Position Title:
Tuition and Fees Registrar Specialist IIIJob Group:
Professional & ScientificRequired Minimum Qualifications:
Bachelors degree and 5 years of related experiencePreferred Qualifications:
Experience with Workday student information systems and data management tools.Experience with financial systems and accounting systems.
Strong analytical skills for auditing and troubleshooting tuition and fee assessments.
Experience leading teams mentoring staff and managing projects.
Experience with policy interpretation and enforcement.
Experience that demonstrates the use of student systems in higher education specifically the use of financial systems accounting systems and student information systems.
Job Description:
Iowa State Universitys Office of the Registrar seeks a Registrar Specialist III to join a dynamic and fastpaced team. Reporting to the Associate Registrar for tuition this position oversees tuition and fee assessments for the entire enrolled student population. This position regularly conducts tuition and fee audits updates business procedures and documentation oversees the course fee approval and assessment process and ensures adequate training and education on tuition and fee assessment policies and processes. It also manages special course registration for the campuswide learning community population and the university tuition appeal review and decision process. This position frequently serves as a key resource for the campus and external partners.
The ideal candidate has exceptional attention to detail strong communication skills and highlevel problemsolving abilities. Experience with tuition and fee policies student information systems and higher education operations is preferred. This role requires adaptability in a fastpaced evolving environment. Strong relationshipbuilding skills will contribute to success in this position.
Key Responsibilities:
- Manage tuition and fee assessments special registrations appeals and course fees.
- Troubleshoot and resolve assessment issues with campus partners.
- Oversee course fee approvals security access and Workday business processes.
- Collaborate with the Office of Student Information and Information Technology Services on system configurations and audits needs.
- Communicate policies and handle complex inquiries.
- Maintain tuition and fee webpages and update annual refund schedules.
- Lead tuition appeals and outofterm withdrawal decisions.
- Oversee tuitionrelated projects and process improvements.
- Manage Learning Community registration and reserved seating.
- Support student orientations and advisor training related to special registrations for new students.
- Train supervise and develop fulltime staff.
About the Office of the Registrar: The Office of the Registrar plays a key role in student success and university excellence. We ensure the integrity of academic records and foster a collaborative and innovative environment within the Division of Academic Affairs. Our team is committed to continuous improvement and exceptional service while creating a positive and supportive work environment. Utilizing cuttingedge technology we lead change and remain at the forefront of best practices to drive success for our university community.
By joining our team you will become part of an organization that values leadership integrity hard work collaboration and a commitment to excellence. If you are looking for an opportunity to make a significant impact grow your career and help shape the future of Iowa State University this is the place for you!
Example of Duties
- Ensures accuracy of tuition assessment through regular management of audit processes.
- Analyzes problems related to tuition and fee assessment and collaborates with other teams across campus to determine proper solutions.
- Provides guidance to direct staff over complex customer accounts and tuition assessment questions.
- Responds to customer calls emails and inperson appointments.
- Regularly reinforces and communicates assessment policies to the campus community.
- Identifies areas for process improvement and develops plan for implementation.
- Solution test and implement new tuition assessment configurations to accommodate new programs of study and new assessment rules.
- Provides guidance and training for other staff in operational areas as needed.
- May participate in strategic planning for functions of specific responsibility.
Level Guidelines
Seniorlevel position possessing highlevel professional and/or technical skills working independently under minimal supervision to support ISUs mission and department or work unit goals
Applies seniorlevel professional knowledge and expertise to work requiring greater latitude
Solves moderately complex problems and regularly exercises judgment to determine appropriate action
Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices
Responds to complicated inquiries provides training and provides direction to lowerlevel staff
May provide supervision for one to two other staff (i.e. leads a small work team)
May lead projects for which welldefined practices and procedures may not exist
Provides guidance to students
Appointment Type:
RegularNumber of Months Employed Per Year:
12 Month Work PeriodTime Type:
Full timePay Grade:
PS808Application Instructions:
To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following: 1 Resume/Curriculum Vitae 2 Letter of Application/Cover Letter If you have questions regarding this application process please email or callor Toll Free:.Why Choose ISUIowa State Employees enjoy comprehensive health and worklife benefits including medical and dental; as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation holiday and sick time and leave plans Onsite childcare (Ames Iowa) Life insurance and longterm disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when where and how you do your work. For more information please speak with the Hiring Manager.Original Posting Date:
April 4 2025Posting Close Date:
April 14 2025Job Requisition Number:
R16745Required Experience:
Unclear Seniority
Employment Type
Full-Time
