Product Manager - Vice President
Product Manager - Vice President
Posted on :
08-04-2025
Employer Active
1 Vacancy
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Job Description
Description
As a Product Manager in Merchant Services Dispute Solutions you are an integral part of the team that innovates new product offerings and leads the endtoend product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure toptier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with crossfunctional teams to deliver highquality products that exceed customer expectations.
You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering highquality products that resonate with clients.
As a Product Manager in Merchant Services Dispute Solutions you are an integral part of the team that innovates new product offerings and leads the endtoend product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure toptier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with crossfunctional teams to deliver highquality products that exceed customer expectations.
Job responsibilities
- Lead the development and management of the dispute resolution product strategy within the payment space
- Collaborate with crossfunctional teams to identify and implement process improvements that enhance efficiency and effectiveness in dispute management
- Analyze data to identify trends insights and opportunities for process optimization and cost reduction
- Prepare and deliver compelling leadership decks and presentations to communicate product vision strategy and performance
- Develop and implement innovative solutions to reduce network costs and increase revenue focusing on process strengthening and automation
- Act as the primary point of contact for all disputerelated product inquiries and issues ensuring timely and effective resolution
- Monitor industry trends and best practices to ensure the dispute management process remains competitive and aligned with business objectives
Required qualifications capabilities and skills
- 5 years of experience in product management
- Strong proficiency in data analysis with the ability to interpret complex data sets and derive actionable insights
- Advanced skills in PowerPoint and Excel with experience in preparing and presenting leadership decks
- Proven track record of developing innovative ideas to reduce costs and increase revenue through process improvements and automation
- Excellent communication and interpersonal skills with the ability to collaborate effectively with crossfunctional teams
- Strong problemsolving skills and a proactive approach to identifying and addressing challenges
- Ability to work independently and manage multiple priorities in a fastpaced environment
Preferred qualifications capabilities and skills
- Bachelors degree in Business Computer Science or a related field
- 2 years of experience in the Dispute Management within the payment industry
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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