drjobs Account Coordinator - German Speaking

Account Coordinator - German Speaking

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1 Vacancy
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Job Location drjobs

Nottingham - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Hours: Monday to Friday 36.25 hours per week (between 8am and 5pm)

Working style: Hybrid and flexibility to work 15 days per year from abroad anywhere in Europe

Location: NG2 Business Park Nottingham (must live within commutable distance)

VF is looking for an exceptional Account Coordinator fluent in German to join our Customer Operations team based in Nottingham UK.

About VF

VF is one of the worlds largest apparel footwear and accessories companies connecting people to the lifestyles activities and experiences they cherish through our family of iconic brands such as Vans The North Face Timberland Dickies Eastpak Napapijri. At the heart of our journey lies our companywide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. Its the reason we come to work every day. Its a commitment shared by our global associates acrossallbrands. Our purpose unites us and leads us to pursue our goals together. This is our calling.

Lets Talk about the Role

Putting customers at the heart of everything you do you will be the first point of contact for our wholesale Accounts and will be responsible for tracking the lifecycle of accounts from order entry to final delivery along with being the first point of contact for the Team on Operational activities.

How You Will Make a Difference

As an Account Coordinator you will provide an exceptional service to major online and high street retailers across Europe by:

  • Understanding and managing Wholesale accounts across several markets in the EMEA region.

  • Communicating with Wholesale Accounts (retailers distributors and sales teams) in their native language over the phone and by email to provide excellent service

  • Building a rapport and strong relationships with both and across our warehouse planning sales and credit teams to deliver the best possible outcome

  • Ensuring timely Orderbook conversion inline with customer expectations and brand objectives whether via automated flow or manual releases highlighting any risk or opportunity to conversion in the current month

  • Interpreting a variety of daily reports as needed by the business

  • Following the endtoend order to shipment process liaising with our DC to ensure timely shipping

Skills for Success

With your ability to build strong working relationships with a diverse range of people you will also bring the following skills to the role:

  • You will be native or fluent speaker in German plus English with strong communication skills

  • You will be computer literate with Excel skills and the ability to produce reports

  • You will have the ability to balance responsibilities in a dynamic and fastpaced environment

Whats in it For You

Were in the business of unleashing human potential driven by the ideas energy and commitment of our people. Thats why we offer comprehensive benefits that encourage mental physical and financial wellbeing for all VF associates. When it comes to benefits were the total package:

  • A supportive feedbackbased culture where respect and integrity guide us in what we do

  • An inclusive international environment where people of diverse backgrounds lifestyles and nationalities love working together

  • Be part of an iconic lifestyle brand in a multi brand multi countries organization

  • 50 employee discount on all VF brands both in store and online

  • Subsidised canteen and break out areas offering complimentary hot drinks

  • Health Shield membership and access to numerous health and wellbeing initiatives

  • Employee Assistance Program offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.

  • 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off

  • 12 contributory smart pension scheme 8 on us 4 from you)

  • Cycle to work scheme

  • Free secure onsite parking and discounts with local public transport

Free to Be Inclusion & Diversity

As a purposeled performance driven company we strive to foster a culture of belonging based on respect connection openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you likewhat you have read and want to join our teamthen we would like to hear from you!

R

Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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