Junior IT Support Bucharest
Junior IT Support Bucharest
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Job Description
The Opportunity
The Junior IT Support is responsible for providing technical support to employees of the company on various software and hardware issues by answering questions or resolving technical problems in a timely and professional manner to minimize the impact on operations.
Your key responsibilities
- Troubleshoot hardware software and network issues for users
- Escalate complex issues to IT management and technicians for timely resolution
- Install configure maintain and upgrade computer hardware software and peripherals
- Collaborate with IT staff for the development deployment and maintenance of IT projects
- Provide technical support for video conferencing telecommunication and audiovisual systems
- Maintain an inventory of all hardware and software assets
- Provide technical support and guidance to users on all companysupported software and hardware applications
- Respond and manage service requests via a ticket system email or phone
- Provide training to endusers on the use of company supported software and hardware applications
Skills and attributes for success
- Knowledge of English at intermediate level or above
- Good technical skills be customeroriented and be able to adapt to changes quickly
- Excellent communication skills attention to detail and the ability to work under pressure
To qualify for the role you must have
- Bachelors degree in Computer Science Information Technology or related field
- 1 yearof experience in IT Support or similar roles
- Knowledge ofMicrosoft Office Suite Windows operating system software Active Directory SCCM etc.
- Basic Networking understanding
- Ability to work independently and as part of a team
- Excellent analytical and problemsolving skills
What we look for
More than anything were interested in people with the right attitude for the job!
Thats naturally entrepreneurial people that feed on the energy of a thriving global team. Youll need a balance of technical and analytical skills a creative approach to work and strong communication skills. Put simply if youve got big ideas on how we can do better as well as the confidence to voice them this role is for you
What working at EY offers
- At EY youll learn A LOT through experience on a variety of projects for a diverse range of BIG clients
- Get free certificationsand enjoy national & international training
- Get extra vacation days when public holidays fall on a weekend
- Join an EY Community and practice your hobby with your colleagues offwork
- Get plenty of discounts perks and medical coverage
- Free access to Udemy EY Badges
- Bookster library
- Medical subscription for employees and family members (wife/husband/children)
- Life & accident insurance
- EAP Employee Assistance Program Short term confidential counselling services for you and those who live with you
About EY
As a global leader in assurance tax transaction and advisory services we hire and develop the most passionate people in their field. This starts with a culture that believes in giving you the training opportunities and creative freedom to make things better.
#LIHybrid
Code: C
Required Experience:
Junior IC
Employment Type
Full Time
