Insurance Operations Specialist
Insurance Operations Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 40000 - 55000
1 Vacancy
Job Description
Location Designation:Fully Onsite
Our New York Life culture has laid the foundation for over 175 years of commitment to our employees agents policy owners and the communities where we live and work. Here you become a valued part of a welcoming inclusive and caring organization with a longstanding legacy in stability and growth. The strength revolves around our diversified multidimensional business portfolio that goes beyond life insurance.
As a Fortune 100 company and industry leader we provide an environment where you can explore your career ambitions offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You willbe part ofan inclusive teamguided by our belief to always be there for each otherproviding the support and flexibilityto grow and reach new heights while making an impact in the lives of others.
You are our future and we commit to investing in you accordingly.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Join our Field Service Team the driving force behind the delivery of exceptional experiences for New York Lifes agents and clients. As part of our diverse team you will have the opportunity to shape seamless customer experiences. Whether youre helping an agent meet their clients life insurance needs supporting strategic initiatives designed to enhance our operating environment or educating our agents on innovative digital solutions your work will have a direct and powerful impact on our success in fostering customer trust and loyalty.
Role Overview
Our General Offices serve as crucial hubs for our insurance agents and advisors throughout the country providing them with support in various aspects of their business. We are seeking a motivated and efficient Operations Specialist to support the daily operations in one of our General Offices. This role resides within our Service organization and is the first point of contact for agents and clients. In addition they provide dedicated support to the local Managing Partner handling administrative and operational responsibilities to streamline processes for Agency stakeholders. The role requires strong relationshipbuilding skills organizational abilities effective communication as well as a proactive approach to problemsolving ensuring the smooth functioning of the organization.
What will you Do
- Provide administrative and operational support to the Managing Partner and management team
- Collaborates with the onsite Service Leader to ensure efficient operations
- Act as a point of contact for agents addressing their inquiries promptly and professionally
- Greet and welcome visitors
- Answer and direct phone inquiries
- Coordinate accounts payable and receivable including efficiently managing requests related to Agent payments submitting operational expenses and reconciling purchase cards
- Handle incoming and outgoing mail and deliveries to include incoming correspondence distribution in accordance with regulatory guidelines
- Assist with facility management (building maintenance requests troubleshoot local network issues etc.
- Manage resource assignments for new agents ensuring their onboarding experience is smooth
- Additional administrative duties such as control reports coordinating conference rooms preparing for meetings and handling fingerprinting for candidates
What Youll Bring
The role requires strong relationshipbuilding skills organizational abilities effective communication and a proactive approach to problemsolving ensuring the smooth functioning of the organization.
Require Skills:
- Ideal candidate should have experience in a customer service and/or office administration
- Excellent written and verbal communication skills
- Strong computer skills with proficiency in the Microsoft Office Suite
- Associates or bachelors degree preferred but not required
Training & Development
Customer Service Representatives receive onthejob training to learn about the insurance industry product and policy provisions and transaction processing. Coaching and feedback are provided to help you gain the necessary skills to be successful.
Shift Information
This is a fulltime onsite position Monday through Friday. Candidates should be flexible to work any 7.5hour shift between 8:00 AM 5:00 PM.
Salary
Competitive fulltime base salary overtime eligibility plus target bonus
Benefits
Paid Vacation Health Care 401K match Pension Plan Tuition Assistance Flexible Spending Accounts Student Loan Repayment Program
Career Opportunities
New York Life offers a variety of corporate opportunities within the Service Organization including management quality control training underwriting and claims.
Pay Transparency
Salary Range:$40000$55000
Overtime eligible:Nonexempt
Discretionary bonus eligible:Yes
Sales bonus eligible:No
Actual base salary will be determined based on several factors but not limited to individuals experience skills qualifications and job location. Additionally employees are eligible for an annual discretionary bonus. In addition to base salary employees may also be eligible to participate in an incentive program.
Please note: This role requiresFINRA licensedand/or FINRA Associated Person prehire fingerprinting.
Our Benefits
We provide a full package of benefits for employees and have unique offerings for a modern workforce including leave programs adoption assistance and student loan repayment programs. Based on feedback from our employees we continue to refine and add benefits to our offering so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Lifes leadership in this space.
Recognized as one of Fortunes Worlds Most Admired Companies New York Life is committed to improving local communities through a culture of employee giving and volunteerism supported by theFoundation.Were proud that due to our mutuality we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life please visit the Careers page of www.NewYorkLife.
Job Requisition ID:91694
Required Experience:
Unclear Seniority
Employment Type
Full-Time
