If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online competencybased degree programs WGU is also committed to being a great place to work for a diverse workforce of studentfocused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Pay Range: $119400.00 $185100.00
Job Description
Essential Functions and Responsibilities:
- Responsible for managing the entire portfolio lifecycle which includes planning portfolio definition development and closure.
- Responsible for managing the following domains within their assigned project portfolio: portfolio value delivery investment and project cost management prioritization and executive alignment risk and change impact capacity and capability portfolio roadmap and reporting and initiative alignment to strategy.
- Leads executive level reporting of initiative roadmaps OKR tracking critical milestones status and risks to stakeholders using metrics data visualization and executive communications.
- Escalates issues that threaten portfolio and project success and directly coordinates with executive leadership to communicate root cause and mitigation plans.
- Accountable for the performance and successful launch and coordination of all projects and programs within their portfolio.
- Strategizes constructs coordinates and maintains program project and demand structure within the WGU ServiceNow Strategic Portfolio Management system.
- Establishes unified institutional project portfolio management strategies best practices and governance in a highly collaborative approach with IPM Ed Tech Product Program Launch and Program Development project management leadership teams.
- Develops and implements portfolio management methodologies and best practices to elevate the skills and capabilities at the team and organization level.
- Advises and trains leaders and other users on reporting and dashboarding using the PPM tool ServiceNow.
- Collaborates with EdTech engineering teams and PPM tool vendors regarding the permissions development and architecture needs of our project and portfolio teams within our PPM platform.
- Collaborates with Enterprise Change Management and Enterprise Risk Management office on the implementation impact of portfolio components.
- Continuously improves processes and uses problem solving skills based on Lean Six Sigma statistical techniques and problemsolving methodologies (such as DMAIC Define Measure Analyze Improve Control) in their identification of root cause and corrective action.
- Ensures user training and adoption of the universitys PPM system and has mastery knowledge of the tool from a nontechnical user experience.
- Collaborates with other professionals both inside and outside of the university to promote a positive studentobsessed work environment.
- Key contributor to WGUs Center of Excellence (COE) and Community of Practice (COP) for project management to include members of Ed Tech and other groups.
- Consistently exhibits WGUs Leadership Principles.
- Responds with urgency to organizational needs and exhibits excellent judgment while delivering results.
- Performs other related duties as assigned.
Knowledge Skill and Abilities:
- Excellent leadership portfolio program and project management skills.
- Works well in a team environment.
- Ability to influence change and motivate others.
- Strong oral and written communications abilities.
- Ability to present results risks and action plans to large groups of executive leaders at internal meetings.
- Solid technical and problemsolving skills.
- Ability to plan and meet schedules.
- Ability to record and publish meeting minutes rolling action items and status reports.
- Ability to use all related computer equipment and applications.
- Understanding of Business Process Architecture Mapping.
- Strong executive leadership presence.
- Understanding of statistics and statistical analysis techniques related to continuous improvement.
Competencies:
Organizational Impact:
- Develops plan to accomplish division or job area responsibilities that align with department.
- Performance may affect department results.
- Work requires some knowledge of the University to recognizeimpactof decisions made.
- Compiles data to prepare budgets.
Problem Solving and Decision Making:
- Responsible for making improvements of processes or systems to enhance performance of the job area.
- Accountable for coordinating activities and maintaining relationships with internal (and occasionally external) parties.
- Assignments received and problems faced are broad and undefined and require use of analytical concepts investigation and knowledge fromprior experience.
Communication and Influence:
- Communicates within job area and occasionally with external groupsand external facing professionals (i.e.Admissions)
- Ensures compliance withuniversitypolicies and procedures within job area and may influence others outside of job area to justify and gain cooperation for policies practices and procedures.
Job Qualifications:
Minimum Qualifications:
- Bachelor Degree in Business Management or HigherEducation Leadership Engineering Quality or Computer Science/Software/Information Management. Education must be from an accredited institution.
- 10 years professional experience in a role that required extensive Project/Portfolio/Change Management skills in a large and distributed organization 5000 employees).
- Project Management qualification (PMP) or equivalent.
- Program Management Professional (PgMP) or Portfolio Management Professional (PfMP) Certification.
- Professional experience in strategic planning risk management and/or change management.
- Strong proficiency designing reports and dashboards in the ServiceNow PPM tool.
- Understands planning capabilities and reporting in PPM tools such as Strategic Planning Workspace.
- Understands Enterprise Performance Management (EPM) software such as Workday Adaptive Planning.
- Excellent understanding of Change Management theory/techniques and implementation into a project plan.
- Excellent understanding and skills in the change management process.
- Excellent understanding of Project Management theory/techniques and demonstrated .
- Strong understand of Lean Six Sigma problem solving tools and techniques.
- Proficiency in project management software tools related to waterfall and or agile methodologies.
- Strong proficiency designing reports and dashboards in the ServiceNow PPM tool.
- Understands Enterprise Performance Management (EPM) software such as Workday Adaptive Planning.
Preferred Qualifications:
- Masters degree or higher in relevant field.
- Green Belt Black Belt or Master Black Best certification
- Lean Silver or Gold certification
- Experience working in a university or institution of higher education.
- Experience developing and or launching new educational programs or offerings.
- Experience with program or product lifecycle management systems.
Position & Application Details
FullTime Regular Positions (classified as regular and working 40 standard weekly hours): This is a fulltime regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.
How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.