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Join Our Team as a Senior Member Service Representative at MTC Federal Credit Union!
Are you passionate about providing exceptional service and making a difference in the financial lives of others MTC Federal Credit Union is looking for a dynamic and dedicated Senior Member Service Representative to join our team!
About Us: At MTC Federal Credit Union we are committed to exceeding our members expectations through competitive convenient financial services in a professional friendly atmosphere. With over 47 years of experience we offer a wide range of services including loans mortgages checking and savings accounts and more.
What Youll Do:
Assist the Regional Manager in coordinating sales culture and processes with operational efficiencies.
Direct the operational functions of the branch ensuring policies and procedures are followed.
Promote high morale and instill a sense of team spirit throughout the branch.
Provide topnotch service to our members assisting them with their financial needs and inquiries.
Train direct and supervise MSR staff to effectively sell/refer products and services.
Handle complaints registered by members involving branch operations.
Maintain proper cash controls and ensure all branch transactions are balanced.
Why Join Us
Competitive Benefits: Enjoy a comprehensive benefits package including health insurance retirement plans and more.
Career Growth: We believe in investing in our employees growth and development. Youll have opportunities for training and advancement within the organization.
Community Impact: Be part of a team that values community involvement and strives to make a positive impact.
Apply Today! If youre ready to take your career to the next level and join a team that values excellence and community apply now to become a Senior Member Service Representative at MTC Federal Credit Union.
One to three years of similar or related experience.
A twoyear college degree specialized certification or licensing specialized training courses or jobspecific skills acquired through an apprenticeship program.
Strong communication and interpersonal skills.
A passion for helping others and a commitment to providing exceptional service.
Required Experience:
Senior IC
Full Time