drjobs Senior Salesforce Administrator

Senior Salesforce Administrator

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1 Vacancy
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Job Location drjobs

San Jose, CA - USA

Yearly Salary drjobs

USD 30000 - 50000

Vacancy

1 Vacancy

Job Description

The Senior Salesforce Administrator (remote) is a highly skilled individual contributor responsible for the advanced configuration optimization and maintenance of the Salesforce platform. This role focuses on handson of complex technical tasks delivering scalable solutions and ensuring the system meets evolving business needs. The Senior Administrator works independently or alongside developers and stakeholders to tackle challenging projects leveraging deep expertise to drive efficiency and innovation within the Salesforce ecosystem.

Key Responsibilities

1. Advanced System Configuration & Optimization:

  • Design and implement sophisticated workflows validation rules custom objects and automation using Salesforce Flow Process Builder or Lightning Components.
  • Build and maintain scalable Salesforce solutions such as custom apps advanced security models or multiobject architectures.
  • Proactively optimize the platform by adopting new features from Salesforce releases (e.g. Einstein AI Lightning enhancements).

2. Complex Data Management:

  • Execute largescale data migrations deduplication and enrichment projects using tools like Data Loader DemandTools or ETL platforms.
  • Maintain data integrity and security by implementing custom validation rules triggers (in collaboration with developers) and compliance standards (e.g. GDPR CCPA).
  • Manage sandbox environments for testing deployment and production refreshes.

3. Custom Reporting & Analytics:

  • Develop intricate reports and dashboards to provide actionable insights for business teams and leadership.
  • Leverage Salesforce Einstein Analytics or integrate with external BI tools (e.g. PowerBI) for advanced data visualization when required.

4. Integration & Technical Expertise:

  • Design and implement integrations between Salesforce and external systems (e.g. ERP marketing platforms or custom APIs) using tools like MuleSoft REST/SOAP APIs or AppExchange solutions.
  • Evaluate install and configure thirdparty applications to extend Salesforce functionality.
  • Collaborate with developers to troubleshoot or refine custom Apex Visualforce or Lightning Web Components while focusing on configuration over coding.

5. HandsOn Problem Solving:

  • Troubleshoot and resolve complex system issues serving as the goto expert for technical challenges.
  • Independently handle highpriority escalations related to performance user access or data anomalies.
  • Perform system audits and recommend enhancements to improve efficiency and scalability.

6. Project :

  • Take full ownership of Salesforce projects such as platform upgrades new module implementations (e.g. Service Cloud CPQ) or org consolidations.
  • o Work directly with stakeholders to gather requirements design solutions and deploy them with minimal oversight.
  • o Manage timelines and deliverables for technical initiatives ensuring alignment with business goals.

7. User Enablement (NonManagerial):

  • Create detailed documentation and training materials to support endusers and reduce dependency on IT.
  • Provide advanced support to power users or business units on an asneeded basis focusing on selfservice enablement.

Qualifications

Education: Bachelors degree in Computer Science Information Systems Business Administration or a related field (or equivalent experience).

Experience: 47 years of handson Salesforce administration experience with a proven track record of tackling complex enterpriselevel projects.

Certifications:

  • Salesforce Administrator Certification (ADM 201 required.
  • Advanced certifications strongly preferred such as Salesforce Advanced Administrator (ADM 211 Platform App Builder or Sales/Service Cloud Consultant.

Technical Skills:

  • Expertlevel proficiency in Salesforce configuration (Flows Process Builder Lightning Experience).
  • Strong understanding of integration tools (e.g. MuleSoft Zapier or APIs) and data management platforms.
  • Familiarity with Apex Visualforce SOQL or Lightning Web Components to collaborate with developers (coding not required).
  • Experience managing sandbox environments and deployment processes.

Soft Skills:

  • Exceptional problemsolving and analytical skills with a detailoriented mindset.
  • Ability to work independently and manage multiple priorities in a fastpaced environment.
  • Strong communication skills to translate technical concepts for nontechnical stakeholders.

Preferred Qualifications

Experience with Salesforce CPQ Field Service Lightning or Marketing Cloud implementations.

Background in managing large Salesforce instances 500 users or multiple orgs).

Knowledge of scripting or automation tools (e.g. Python PowerShell) for data tasks is a plus.

Working Conditions

Fulltime role with flexibility for occasional afterhours work during system upgrades migrations or critical fixes.

Primarily an individual contributor position with collaboration across technical and business teams.


Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

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