Triage Security Analyst

Arctic Wolf with its unicorn valuation is the leader in security operations in an exciting and fastgrowing industrycybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industryleading customer and employee experience.

Our mission is simple: End Cyber Risk. Were looking for a Triage Security Analyst to be part of making this happen.

About the Role:

The Security Analyst is a frontline Operations Center role supporting our security services around the world. The SA is an internal triage analyst who assesses inbound security data and communications dealing with straightforward tasks and escalating to our Security Engineers as needed.

As a Security Analyst you will:

• Understand IT infrastructure and networking to be able to quickly dispatch security incidents with the help and guidance of Senior Security Personnel.

• Triage customer requests apply playbook driven solutions initiate potential incident investigations through assignment to security engineers and may assist the engineers with use webbased resources to determine if a given event is potentially real or more importantly that it is benign.

• Attention to process and a willingness to learn are critical assets for the right candidate.

• Strong communication skills and easily interact with a varietyof different people and personalities. Success in this role depends on the effective dispatch of both security and communication triage events to the correct persons in a timely manner.

• Understand the processes and systems Arctic Wolf uses this will be critical in helping the Senior Security staff handle their customers as support specific customer requests.

• Creating and amending runbooks that aid in expanding the knowledge of your peers

• Continuously drive to learn new aspects of the security business.

Arctic Wolf Networks is a startup and all CSA candidates should expect to be working with all parts of Arctic Wolf including engineering operations sales marketing and executive management. A positive cando attitude is a must. A willingness to learn and try new things is critical. An ability to deal with uncertainty is a positive.

We are looking for someone who has most of the following skills and experience:

• 1 years industry experience or equivalent training; Helpdesk System Admin Network Security or Cybersecurity roles are a plus

• Have a basic technical understanding in three 3 of the following

• Networking common protocols server/client infrastructure routers switches WAPs etc

• Perimeter firewalls IDS IPS UTM WAF Gateways Proxys Mail Servers etc

• Authentication AD SSO MFA etc

• IaaS cloud services AWS Azure GCP

• End Point MDM EDR EPP AV

• SaaS collaboration tools including O365 GSuite Box Salesforce Workday etc

• Participation in CTFs home labs or THM / HTB / Immersive Labs etc. highly desirable

• Demonstrable writing speaking and customer service skills

• A willingness to learn and continuous selfimprovement

• A four year degree in cybersecurity or technology is a plus

• Cybersecurity related certifications are highly desirable (ex: TCM PSAA GSEC Security Network CCNA CySA Pentest SSCP ISC2 CC GCP AWS etc.

• Must be willing to work in office

You will be required to attend trainings seminars or webinars relevant to job role to enhance current knowledge base and skill set in order to improve job performance and efficiency. Attend at least one event in a year and should not impact job/project deliverables.

About Arctic Wolf

At Arctic Wolf were cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds cultures and ideas to make our teams even stronger as we grow globally. Weve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USABest Places to Work USAand Great Place to Work Canada.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility and have recently joined the Pledge 1 Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages including:

• Equity for all employees

• Bonus or commission pay based on role

• Flexible time off paid volunteer days and paid parental leave

• 401k match

• Medical Dental and Vision insurance

• Health Savings and Flexible Spending Agreement

• Voluntary Legal Insurance

• Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing .

Security Requirements

• Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position.

• This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations