Receptionist Frasers Hospitality
Receptionist Frasers Hospitality
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Job Description
Receptionist Fraser Hospitality
Frasers Hospitality a member of Frasers Property Group is a global hospitality leader. As the worlds leading brand in serviced apartments and hotel residences we deliver gold standard hospitality in cities across Asia Australia Europe the Middle East and Africa. A true global brand with a friendly feel our staff are connected through our shared vision and four core values collaborative real respectful and progressive. Passionate about promoting from within our culture is one which is fostered by the continual learning and development needs of our staff.
Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites Fraser Place and Fraser Residence as well as Park International Hotel. These perfectly located properties can be found in London Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers our accommodations are available for short and long stays.
What you will be doing as a Receptionist;
Located in the city centre Fraser Suites Edinburgh serviced apartments offer spacious and furnished rooms and suites that are perfect for both short and long stays.
The Edinburgh aparthotels sandstone Victorian facade is a landmark in the famous Old Town district just a stones throw from Edinburgh Castle and located just off the Royal Mile on St Giles Street. History comes alive at Fraser Suites Edinburgh with its comfortable boutique serviced apartments in the city centre housed in a beautifully conserved 130yearold building that epitomises the rich heritage of the Scottish capital.
Do you love putting a smile on peoples faces and creating memorable experiences Then come and join our fantastic team at Fraser Suites Edinburgh! As Receptionist you will contribute to the first impression of our guests at check in and will play a key part in delivering exceptional customer service ensuring that our guests leave with a smile on their face. You will be involved with all daytoday reception duties and will ensure the smoothrunning of the Front Office Department at all times dealing with guest queries and requests professionally and efficiently.
You are a flexible and enthusiastic individual with a passion for customer service who will enjoy working as part of an amazing team who all share the same passion to create memories that our guests will remember. If you are an excellent communicator and problem solver this role will help you develop these skills further often being the bridge of communication between customer and management.
Skills
Good communication
Active attitude
Helping with guest and residents and assisting with luggage
What were looking for:
- You have proven experience in a similar role.
- Excellent attention to detail and time management skills.
- You are an enthusiastic individual with a passion for customer service.
- You enjoy working as part of a team who all share the same passion to create memories that our guests will remember.
- You would like to build upon your leadership and team management skills.
- You must be eligible to work in the UK.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
- Fully funded Apprenticeshipprogrammes that support you in developing your career
- High Street Discounts on a range of high street shops experiences holidays and much much more.
- Cycle to work scheme save up to 40 on a wide range of bikes.
- Healthcare Cash Plans dental optical medical and more available from 5 per month.
- Referral schemes that pay up to 1500 (just for getting your friends a job!.
- Uniforms are provided.
- We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
- We work withWagestreamgiving instant access to your pay as its earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time stream up to 50 of the money youre already earned learn easy tips to manage your money better and save direct from your salary.
- We are passionate about wellbeing and mental health and we are working towards having fully qualified Mental Health First Aiders in each property.
- Employee Assistance Programme free confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100 of our electricity is generated using renewable energy.
- We recycle have removed single use plastics from our daytoday operation and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a focus for everyone.
- We have moved to a chemical free cleaning system in our properties and an enzyme based ecofriendly system for our apartment kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested Click Apply Now
Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex disability religion/belief sexual orientation or age.
Employment Type
Full-Time
