Metering Enhancement Lead

Metering Enhancement Lead 37 hours per week 12month Fixed Term Contract (FTC)

Location: Contractual base in Salvus House Durham / Pearl House Peterborough with hybrid working opportunities

Salary:(pro rata) plus a discretionary bonus potential of up to 8 of annual salary
Job Level: C

Reporting to: Head of Metering

We want our people to have a great worklife balance and support flexible working in terms of a hybrid model and varying start and finish times in some teams where possible. Please discuss this further with the hiring manager during your interview.

ABOUT US

Wave is a leading national business water retailer helping over 300000 customers across the UK to benefit from the nonhousehold water market. Were dedicated to helping businesses lower water use be more water efficient and reduce costs all which helped us earn Water Retailer of the Year 2021 and again in 2023. Our vision is to be the most customerfocused utility delivering value and efficiency in everything we do making a positive difference to the environment and society.

The culture at Wave is like nowhere else. Were committed to a happy healthy place to work and have a working environment which supports continuous learning and development one where people can really flourish. Our people are at the centre of everything we do. Joining us means youd be part of a team of over 300 people working flexibly across two UK based offices. Youll find a real focus on employee wellbeing and some great benefits too. We expect great things from you and we give great things back.

WHATS IN IT FOR YOU

Wealth

Excellent pension scheme we will double match your contribution up to a maximum of 5 employee contribution and 10 from Wave

Bonus potential

Perkbox membership with a vast range of perks high street savings (fashion retailers supermarkets and restaurants) discounted cinema tickets travel and holiday discounts and online fitness classes

Income protection scheme

Personal accident insurance

4x salary life assurance

Free onsite parking

Time off

24 days holiday rising to 26 (plus bank holidays)

A day off for your birthday

Half a day on Christmas Eve and New Years Eve

The option to buy holidays

1 day paid volunteering

Wellbeing

Hybrid/Flexible working

Healthcare cash back scheme

Cycle to work scheme

Annual conference and Christmas party

24/7 Employee Assistance Programme

Free flu shots

Family Friendly

Enhanced maternity and paternity pay

Enhanced shared parental and adoption leave

We care about you as an employee and have a range of resources available to both you and your family

THE ROLE IN A NUTSHELL

The Metering Enhancement Lead is responsible for improving metering processes and systems to ensure accurate and efficient water usage tracking. This role will initially focus on compliance and business changes such as the transition to new Market Performance Framework metrics analysing Long Unread Meters (LUMs) to identify activities for improvement alongside other metering related initiatives. The department is looking for someone to support these initiatives and help us to continue to develop our great and wonderful culture. The role will suit you if you are passionate about metering technology have strong analytical skills and are committed to driving improvements.

WHAT WILL YOUR TYPICAL DAY LOOK LIKE

• Leading metering enhancement projects across the business
• Collaborating with crossfunctional teams to identify and implement improvements
• Ensure full compliance with core business and industry requirements
• Identify size evaluate and obtain approval for any relevant opportunities for process optimization and implement changes.
• Stay updated on industry best practices and emerging technologies to drive innovation
• Analysing metering data to identify trends and opportunities
• Ensuring Metering compliance with industry standards and regulations

WHAT DO WE NEED FROM YOU

Excellent communication and stakeholder management skills

Ability to work collaboratively in a team environment

Demonstratable operational management experience within the utilities sector

Proven experience in process optimization and performance improvement.

Detailed knowledge of market codes changes and performance across the sector.

Ability to understand technical systems interfaces

Please refer to the essential criteria in the job description as this is what you will be shortlisted against.

Wave is committed to making a positive difference to the environment and society in which it operates. If you are excited to join a dynamic growing business which cares about its people we would love to hear from you.

BE YOURSELF OUR DIFFERENCES MAKE US STRONGER

Wave is proud to be an inclusive employer and actively encourage applications from all backgrounds. We will take into consideration any adjustments or individual requirements at any stage of your recruitment journey. If you require any additional support related to menopause neurodiversity or any other reason please do let us know by contacting .

Please ensure you attach your CV and a covering letter so we can get to know more about your skills and experience and why you are suitable for this role. We will not be able to consider applications without a covering letter.

Closing date: 4pm on 11 April 2025

Interviews are planned for w/c 21 April 2025

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