Systems Administrator
Systems Administrator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Abile Group has an exciting and challenging opportunity for a Systems Administrator on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design engineering procurement implementation operations sustainment and disposal of user facing and data center information technology (IT) services on multiple networks and security domains at multiple locations worldwide to support the IC mission.
The right candidate will possess the belowskills and qualificationsand be ready to handle all responsibilities independently and professionally.
Responsibilities
- Provides support for implementation maintenance and incident troubleshooting of IT systems.
- Manages hardware in all stages including unpacking and setup of end user devices.
- Resolves IT incidents from cradle to grave working close with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external to the UDS contract.
- Installs application software on end user device workstations via scripted install packages.
- Inventories management of UDS deployed software and end user devices.
- Networks and locally attaches printers.
- Assists users in accessing and using IT systems.
- Provides user education and training in basic hardware and software functions.
- Creates and maintains documentation and SOPs to train new employees.
- Utilizes a ServiceNow based ticketing database to track update and resolve break/fix incident tickets and fulfills new requests submitted and tracked as Demands and RITMs.
- Identifies and executes process improvements and other enhancements that improve operational efficiency.
Qualifications
Clearance Required: TS/SCI with ability to obtain a CI Poly.
Degree and Years of Experience: Bachelors Degree or an equivalent combination of years of experience and education.
- 3 years of prior relevant experience.
Required Certifications:
- A Certification N Certification Security or other DoD 8570.01M certification.
- ITIL v3 Foundations.
Required Skills:
- Knowledge in one or more of the following areas:
- Workstations (thin and thick clients)
- Monitors
- KVMs
- Print Fax and Scan Support Services
- Audio Visual Services
- Voice and VTC Support Services
- Desktop Image Management
- Virtual Desktop Infrastructure (VDI) Support Services
- Home Directory and Profile Support Services
- Email Support Services
- Software Support Services
- Domain Name Services (DNS)
- Dynamic Host Configuration Protocol (DHCP)
- Patch Management (Windows)
- Excellent troubleshooting capabilities and strong communication skills.
- Strong work ethic and attention to detail.
- Strong organizational skills.
- Strong writing skills (document creation and management).
- Strong time management skills and ability to work flexible schedules to meet job requirements.
- Ability to work independently on projects and/or tasks.
- Ability to regularly stand and walk between buildings on a large campus.
- Ability to move and lift computers printers monitors and other hardware.
- Experience and/or knowledgeable with; Windows 7; Windows 10; Citrix; SMS; and SCCM.
- Technical understanding of Microsoft Office applications (Outlook; Word; Excel; PowerPoint; etc.
- Team player and willing to both share knowledge and learn from others to ensure teams success.
- Enthusiasm and ability to adapt to new and changing technologies.
- Thin Client using Virtual Desktop Infrastructure (VDI) Technology.
- Thick & thin webbased applications.
- Technical writing.
About Abile Group Inc.
Abile Group Inc. was formed in July 2004 to partner with the Intelligence Community and their Contractors in the areas of Enterprise Analytics & Performance Management IT & Systems Engineering and Program & Project Management. We have significant experience with the Federal Government and are an EDWOSB dedicated to our employees and clients. We are looking for high performing employees who enjoy providing advice and guidance along with solutions development and implementation support crafted by combining industry best practices with the clients subject matter experience and Abiles breadth of expertise.
Hiring Statement
Abile is committed to hiring the most qualified and best fit person for the job always has always will. Anyone requiring reasonable accommodations should email with requested details. A member of the HR team will respond to your request within 2 business days.
Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit we will also keep your resume in our database for future opportunities.
Required Experience:
Unclear Seniority
Employment Type
Unclear
