Field Service Engineer
Field Service Engineer
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Job Description
Location:
Milan Lombardy ItalyJob ID:
R0077779Date Posted:
Company Name:
HITACHI ENERGY ITALY S.P.A.Profession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
Hitachi Energy is a global technology leader that is committed to solving some of the biggest global challenges of our time by advancing a sustainable energy future for all. We are able to deliver on this great promise because we have great people who everyday work and innovate collaboratively across the globe.
As an employer we operate in 90 countries with 45000 people committed to ensuring they thrive and are empowered to deliver their best work as part of our Diversity 360 vision.
Embrace Diversity and Innovation!
Hitachi Energys Grid & Power Quality Solutions and Service global product group is a worldleading provider of grid connections and power quality solutions that enable our customers to build a more sustainable flexible and secure energy system. We leverage our longstanding technology leadership vast integration expertise huge installed base and global footprint to provide our customers with lifecycle value solutions at the lowest risk. Our customers are in the utility renewables industry transportation data centers and infrastructure sectors.
Our business in Europe has around 1000 skilled professionals focused on critical areas of expertise and is present in 16 countries.
At Grid & Power Quality Solution and Service business in Europe (HBUEU) diversity drives our culture of innovation and collaboration. Our leading technology and strong market position enable us to achieve growth targets in the energy transition across current and growing market segments such as hydrogen data centers and emobility.
Join Our Team!
The opportunity
we are looking for a Field Service Engineer who will focus on executing Service work according to agreed work flows and in accordance with Hitachi Energy standard processes and safety guidelines.
How youll make an impact
- Perform Service tasks identify technical problems and make analysis through remote or onsite activity in any Service categories (installation and commissioning maintenance repairs engineering and consulting advanced services extensions upgrades and retrofits end of life services replacements etc.;
- Contribute to customer satisfaction by executing Service work according to customer order and expectation;
- Create and maintain a good relationship with customers and understands their needs;
- Identify new sales opportunities and communicates them internally;
- Coordinate prepare and ensure that all materials parts and equipment are available and at the appropriate quality for Service activities;
- Prepare all documents and reports to be signed by the customer representative;
- Troubleshoot equipment failure and make recommendations to avoid repeating the problem in the future;
- Proactively identify suggestions for product and quality improvement and communicate them further in the Hitachi Energy organization;
- Provide recommendations to management to improve operations and customer service;
- Apply safety rules and safe practices as well as environmental responsibilities report unsafe practices and incidents.
Your background
- Electrotechnical diploma;
- At least 3 years of experience in the role and with HV equipment;
- Good knowledge of Italian and English;
- Willingness to travel in Italy >80;
- Ability to work in team.
More about us
We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact.
Wide range of benefits:
Health insurance;
Pension fund;
Welfare;
Smart working;
Flexible working hours;
Lunch ticket or canteen.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Employment Type
Full-Time
