User-Centered Design Specialist
User-Centered Design Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Make a difference and advance your career by helping deliver some of the UKs most important #tech4good projects making the world a smarter safer greener and healthier place.
Youll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges.
About Us
Founded in 1992 we are a successful growing International digital transformation consultancy. We deliver multiQueens Award for innovation winning platforms and services that support largescale digital transformation. Our digital data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence Healthcare Sustainable Environment and Land Asset Management and Digital Democracy.
Position
As a UserCentered Design Consultant you will be excited by the opportunity to:
- Work across a mixture of private and public sector projects always with the aim of creating innovative solutions and user journeys that put the user at the centre of the design process
- Work collaboratively across multiple disciplines including user research service design content design and interaction design
- Be an advocate for user needs with internal and client teams and wider stakeholders
- Work with a range of clients in a consultancy setting with a technology focus
- Think holistically across all aspects of a user journey for all users in a way that aligns with business goals
- Work on projects throughout the delivery lifecycle (discovery through to live) adapting your methods to each project phase
- Work with our technical consultants and developers to embed a user centred approach whilst also aligning with and understanding technical constraints
- Develop Informeds UCD thinking practice and methods to maintain our position at the forefront of digital transformation
- Mentor and coach graduates and earlycareer colleagues to strengthen our community of practice building for our future success
Requirements
- Experience of working in a user centred design team in a consultancy agency or inhouse setting.
- Skills in one or more UCD disciplines preferably service design or interaction design.
- Knowledge of user centred design principles best practice and artefacts e.g prototypes journey maps personas
- Experience working with teams and/or clients to embed user centred design practices
- Ability to adapt and identify appropriate UCD processes and methods to a variety of environments
- Ability to empathise with different types of users and build a clear understanding of their perspectives
- Ability to take an innovative and creative approach to problem solving
- Awareness of software development lifecycle and ability to apply UCD methods in a technology focussed environment
- A degree qualification or equivalent experience in a related discipline
- Excellent communication skills to work with colleagues and senior client stakeholders understanding how best to position findings to communicate with different levels of seniority and experience
- Ability to work under pressure and to deadlines within a fastpaced and agile environment
- Excellent work planning capabilities and time management skills
- Ability to balance conflicting deadlines and priorities
- A high attention to detail
- Punctuality reliability and a clear commitment to your role
Benefits
Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits.
These can include:
- InformedACADEMY We offer excellent career development opportunities through our awardwinning personal and professional development programmes including support with professional certifications.
- Industry leading health and wellbeing plan We partner with several wellbeing support functions to cater to each individuals need including 24/7 GP services mental health support and physical health support.
- Hybrid working*
- Private Health Care Cover*
- Generous life assurance cover*
- Gym Membership*
- Monthly office lunch
- Onsite massage sessions
- 25 paid working days holiday per year plus bank holidays*
- Sabbatical Leave Scheme*
- Enhanced Maternity Leave and Pay*
- Enhanced Paternity Leave and Pay*
- Company Pension Contribution
- Profit Share Scheme
- Payment of professional subscriptions
- Generous referral scheme with no limits on the number of referrals
*Qualifying period applies
Culture
We are proud to nurture a workplace culturethat is diverse inclusive rewarding and egalitarian.
We strive to live up to our values of Innovation Excellence and Integrity by thinking about things differently always doing our best and acting in good faith at all times.
Were a team of passionate problem solvers. We take pride in helping our clients accelerate and derisk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems particularly where place location or geography are important.
Our workplace culture reflectshow we go about our work the type of work that we choose to do and our commitment and contribution to the sustainable social environmental and economic development aims of the communities that we are part of.
We focus both on technical skills and equally importantly on the cultural fit of prospective new colleagues. Our success relies on fostering an environment where creativity and collaboration produces great outcomes for our people our clients and our partners.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
