Head of Legal Operations Consulting
Head of Legal Operations Consulting
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Job Description
Head of Legal Operations Consulting
Any UK office
Role Overview
Vario is Pinsent Masons professional services division providing complementary legal capabilities in managed services resourcing consulting and technology. We work exclusively with inhouse legal teams to help them do more better.
The Legal Operations & Tech Consulting group helps inhouse legal leaders with their challenges in service delivery organisation design and culture resourcing strategies efficiency cost reduction and technology including practical application of AI.
The Head of Legal Operations Consulting role will lead the Legal Operations service line working alongside counterparts in Legal Tech and AI. This role is a combined business leadership and delivery role responsible for the strategic direction management and performance of the service; business generation and client development; client engagement and delivery including developing and leading the team.
As a core member of the Consulting leadership team this role can make a significant and fulfilling contribution to a growing business.
Key responsibilities will include:
Business Line Strategy
- Leading an integrated Legal Operations Consulting capability that maximises the collective client impact of the group and the wider law firm
- Developing a distinctive client offering with clear services products and client proposition
Goto Market
- Pursuing service line growth and expansion
- Marketing and raising external profile through events thought leadership and more
- Business development client targeting and relationship building
- Pursuing opportunities delivering proposals and pitches including potential multifunctional solutions for clients
- Leading commercial negotiations
Delivery
- Building and overseeing highly capable delivery teams both permanent and through networks
- Developing the tools methodologies and technical assets to deliver client projects
- Leading client engagements or acting as executive sponsor as appropriate
- Managing client relationships before during and between engagements in close collaboration with PM relationship teams
Business Management & Performance
- Managing financial performance including revenue and profitability targets
- Building developing and managing a team
Our standard working hours are 9.30am5.30pm however we are happy to consider flexible working requests.
Key Relationships
- This role will report into Ben Williams (Head of Consulting)
- This role will work closely with Mike McGlinchey (Head of Legal Tech Consulting)
- This role will work alongside the Vario groups in particular Managed Legal Services and Client Solutions; partners and client relationship teams; delivery teams and other experts in the wider Pinsent Masons business.
Candidate Overview
We are looking for candidates who hold the following skills and experience:
- A significant track record in client development business development generating and closing opportunities
- Meaningful experience of inhouse legal operations ideally including optimisation or transformation programmes whether as an external advisor or inhouse leader
- Demonstrable management consulting skillset although it is not required that candidates be long term consultants
- A strategic and commercial mindset
- A personable practical approachable and collaborative manner
What can we offer you
- Tailored career development and support within our awardwinning team
- Agile working (the opportunity to work from home subject to diary commitments)
- Carers leave (up to five paid days leave towards caring responsibilities)
- Annual leave entitlement and the opportunity to purchase or roll over 5 days
- Contributory pension
- Private healthcare policy
- Death in service cover
- Eligibility to apply for an interest free season ticket loan an interest free gym membership loan and/or an interest free rental deposit loan
- Cycle to work scheme
What happens next
Once your application has been submitted and reviewed our Recruitment team will share the outcome with you by email.
We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However we strive to remain flexible depending on the requirements of the role or the candidate.
Our strength lies in our differences.
We are a Disability Confident and top Stonewall employer a Valuable 500 member a founding member of the Mindful Business Charter signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. Its with different perspectives that well find solutions to our clients most complex challenges. Its how well deliver outstanding results today and tomorrow.We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.
Our inhouse recruiter Bhavika Upton would be happy to have an informal chat about this role provide this job advert or our application form in an alternative format and/or discuss any reasonable adjustments to be made either during the recruitment process or after offer stage. You can contact Bhavika by emailing
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Required Experience:
Director
Employment Type
Full Time
