Senior Clinical Solutions Engineer
Senior Clinical Solutions Engineer
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 120000 - 130000
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
ABOUT ARTERA
Our Mission:Make healthcare #1 in customer service.
What We Deliver:
Our Impact:Trusted by 900 provider organizations including specialty groups FQHCs large IDNs and federal agencies engaging 100 million patients annually.
Our awardwinning culture: Since founding in 2015 Artera has consistently been recognized for its innovative technology business growth and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies; Deloitte Technology Fast 500; Built In Best Companies to Work For 2025. Artera has also been recognized by Forbes as one of Americas Best Startup Employers Newsweek as one of the Worlds Best Digital Health Companies and named one of the top 44 Startups to Bet your Career on in 2024 by Business Insider.
Artera partners with leading healthcare organizations to streamline communication enhance patient engagement and integrate complex health IT ecosystems. We are seeking a Senior Solutions Engineer to support our growth and mission of Making Healthcare #1 in Customer Service.
This is a highly crossfunctional role that sits within our Revenue Operations team partnering with Sales Customer Success and the broader Solutions Engineering to design tailored solutions for prospects and customers. This individual will play a pivotal role in technical discovery solution scoping and driving successful implementations. Success in this role requires deep knowledge of healthcare integrations (APIs HL7s etc. as well as operational workflows that impact providers and administrative teams including case management scheduling patient intake EMR optimization etc.
This is a senior position on our Solution Engineering team and reflects a deep expertise in a particular subject that elevates the entire team. This is a highly collaborative role that is expected to support many crossfunctional Artera teams while prioritizing growth activity.
Responsibilities
- Lead technical and operational discovery with prospects and customers to understand workflows pain points and solution needs.
- Own solution design by mapping customer goals to Artera and partner technologies leveraging creative problemsolving to drive adoption.
- Showcase technical expertise through tailored product demonstrations effectively translating complex concepts into clear actionable insights.
- Advise on integration strategies ensuring seamless alignment with EHRs billing software APIs and other healthcare IT systems.
- Collaborate with crossfunctional teams (Product Sales Customer Success Solutions) to refine offerings and improve gotomarket strategies.
- Support gotomarket efforts by completing Request for Proposals Request for Information and Security Questionnaires.
- Develop clear scopes of work to support the customer transition from sale to implementation ensuring smooth handoff from sales to implementation.
Requirements
- Bachelors degree in Healthcare Business Information Systems or a related field (additional experience in lieu of a degree is also accepted).
- 58 years of combined healthcare and sales with a strong understanding of clinical and operational workflows.
- Previous clinical experience (nursing administrative or EMR power user experience highly preferred).
- Prior success in a fastmoving work environment.
- Strong written and verbal communication skills.
- Strong analytical problemsolving and logical reasoning skills.
- Ability to travel up to 25 as needed.
Bonus
- SaaS or startup experience.
$110000 $130000 a year
The compensation for this role will be based on level of experience and the geographic tier in which you are located. This position also comes with equity variable compensation and a variety of benefits.
Tier 1 Salary: $120000 $130000
NonTier 1 Salary: $110000 $117000
LOCATION
Artera values inperson collaboration and is currently hiring in the following US cities: Santa Barbara Los Angeles San Francisco/Bay Area Kansas City Seattle Denver Chicago Boston and Philadelphia (Wayne).
Artera HQ is in Santa Barbara CA with an additional US office located in Philadelphia (Wayne) PA. If you live in the Santa Barbara or Philadelphia area your role will be hybrid and you will be expected to work out of your designated office location regularly following local office guidelines. While three days a week may be a general guideline the specific requirement will be set regionally based on the needs of the local office and the role.
If you live in one of our other hubs your role will be remote to start. As our team continues to grow in these cities Artera will explore opening offices in these locations but there is currently no timeline in place for that. Once that happens inoffice attendance will similarly follow regional expectations with flexibility to align with the local offices norms and the specific job requirements.
WORKING AT ARTERA
Company benefits Full health benefits (medical dental and vision) flexible spending accounts company paid life insurance company paid shortterm & longterm disability company equity voluntary benefits 401(k) and more!
Career development Manager development cohorts employee development funds
Generous time off Company holidays Winter & Summer break and flexible time off
Employee Resource Groups (ERGs) We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs job requirements and individual qualifications. All candidates are considered without regard to race color religion gender sexuality national origin age disability genetics or any other protected status.
Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.
Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation please reach out to
DATA PRIVACY
Artera values your privacy. By submitting your application you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our.
SECURITY REQUIREMENTS
All employees are responsible for protecting the confidentiality integrity and availability of the organizations systems and data including safeguarding Arteras sensitive information such as Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies regulatory requirements and applicable standards and frameworks by implementing safeguards monitoring for threats reporting incidents and addressing data handling risks or breaches.
Required Experience:
Senior IC
Employment Type
Full-Time
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