Account Manager Data Intelligence B2B
Account Manager Data Intelligence B2B
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Job Description
WHO WE ARE
Consumer Reports is an independent nonprofit organization dedicated to a fair and just marketplace for consumers. Our team is made up of truth tellers change agents and consumer advocates who investigate and build coalitions to fight for fairness and justice in the marketplace for consumers. We leverage our evidencebased approach to demand safer products a healthier environment and equitable services for everyone.
Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage family planning and a generous 401K match.Learn more about how CR advocates on behalf of our employees.
OVERVIEW
CRs Data Intelligence (CRDI) programs deliver consumerdriven data insights from our rigorous and trusted research testing and surveys to industry experts including manufacturers regulators and researchers. The revenue generated from this program helps support our mission driven work while simultaneously driving upstream market impact to consumer safety.
The Account Manager reports to the Account Executive and sits on the Data Intelligence team. In this position you will provide analytical and advisory support to our data clients enabling the account team to service our manufacturer and policy partners.
If you are interested in joining our talented team of analysts data scientists engineers and business development and account managers who work in tandem with our category experts product testers researchers and statisticians to bring positive change to the marketplace we want to hear from you.
This is a remote position. This position is not eligible for sponsorship.
How Youll Make An Impact
The meaningful contributions you make to our strategy and revenue goals work towards informing the design and development of products (including autos electronics and household appliances) as well as the standards and policies to better prioritize consumer safety security performance and quality. On a daily basis you may:
- Partner with leadership to deliver operational support for CRDIs accounts and clients.
- Troubleshoot accounts for clients handling technical support responding to inquiries and ensuring they receive timely information regarding CRDIs products.
- Safeguard CRs independence and mission by adhering to the programs conflict of interest policies.
- Prepare presentations reports contracts and other key documents.
- Analyze client profiles and client activity with a focus on account targeting and optimization spotting trends in client concerns and opportunities and avenues to improve the client experience.
- Maintain CRDIs operational budget planning including working with accounting and finance on planning and forecasts purchase orders track payments and research issues.
- Support training clients on product use while serving as a point of contact for the client.
- Track client activity and provide reports for leadership.
ABOUT YOU
Youll Be Highly Rated If:
- You have earned the degree. You have either a bachelors or masters degree in Business Administration Marketing or other related field.
- You have the experience necessary. You have a minimum of 57 years of relevant experience in a sales or account management organization with focus on research analytics and/or datacentric solutions.
- You make datadriven decisions.You are proficient with analyzing consumer data and developing insights for businesses and other organizations.
- You can juggle multiple priorities operate effectively in a dynamic environment and rigorously prioritize initiatives based on business objectives.
- You have strong communication organization and project management skills.
- You are able to navigate a matrixed structure and build consensus among stakeholders.
- You are proficient in Google Suite and Microsoft Office products. (Strong Excel PowerPoint Word).
Youll Be One of Our Top Picks If:
- You have experience with the automotive and/or home appliances and electronics industryeither within a manufacturer or within an agency serving them.
FAIR PAY AND A JUST WORKPLACE
At Consumer Reports we are committed to fair transparent pay and we strive to provide competitive marketinformed compensation.The target salary range for this position is $130K$145K. This posted range is reflective of the NY/CA market. It is anticipated that most qualified candidates will fall near the middle of this range.Compensation for the successful candidate will be informed by the candidates particular combination of knowledge skills competencies and experience.
Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race color creed religion age national origin ancestry citizenship status sex or gender (including pregnancy childbirth related medical conditions or lactation) gender identity and expression (including transgender status) sexual orientation marital status military service or veteran status protected medical condition as defined by applicable state or local law disability genetic information or any other basis protected by applicable federal state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.
Required Experience:
Manager
Employment Type
Full Time
