Staff Product Manager Payment Fraud
Staff Product Manager Payment Fraud
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
Hi were Back Market.
Were here to help make tech reliable affordable and better than new. Were a global marketplace for refurbished devices helping lower our collective environmental impact by providing trustworthy affordable tech with 92 less carbon emissions than new.
Yep you read that right. Turns out refurbished tech is way better for the planet than new. In fact With every device purchased on Back Market our positive impact on the planet grows. From our Customer Care representatives to our software engineer every individual at Back Market cuts the planet and consumers a break. Our mission is simple: to do more with what we already have.
Are you ready to join us
About the role:
We are looking for a passionate and motivated Staff Product Manager to join Payin Squad.
From supporting Back Markets shift into its new recurring revenue business model through Subscriptions to leading upcoming iterations of 20 payment methods among 18 markets we are seeking a Staff Product Manager to develop the Back Market payment and fraud experiences: ideal candidate is handson dataobsessed and has acute attention to detail.This is a role with high visibility and full autonomy requiring a mix of technical and functional expertise data proficiency user insight and business savvy.
YOUR MISSION (IF YOU ACCEPT IT):
- Actively contributing to shaping Back Markets Payment & Fraud Vision by influencing customer and seller habits towards a circular economy this involves collaborating with product design engineering and business partners at Back Market and contributing to regular followups with external providers like Adyen PayPal Checkout ProcessOut Ravelin Signifyd and others
- Working closely with crossfunctional partners to define ambitious roadmaps assess technical capabilities prioritize projects for release and identify new opportunities
- Developing features and capabilities to streamline payments and reduce Back Markets vulnerability to fraud and abuse ensuring maximum impact through data analysis and market research
- Monitoring key performance indicators related to payment and fraud setting targeted improvements and communicating their impacts in executive reviews and companywide updates
- Leading and facilitating brainstorming sessions then refining experimenting and building on these initial ideas to ensure welldefined product scopes that anticipate the companys growth and needs
- Engaging in the Product Departments activities helping to establish best practices and workflows while mentoring team members across different functions
YOU ARE IN THE RIGHT PLACE IF:
- Over 6 years of experience in product management focusing on payment and fraudrelated challenges with extra credit for experience in the marketplace sector
- Datadriven approach: skilled in identifying defining and tracking metrics familiar with A/B testing methods and working with the Analytics team to monitor and evaluate key metrics
- Technical approach: expertise in all payment and fraud mechanisms from a broad understanding of the payment and fraud provider ecosystem (identifying industry leaders and challengers alternative payment methods and the behaviors of both customers and fraudsters) to more detailed aspects like cash reconciliation and the payment lifecycle for both onetime and recurring payments
- Strong written and verbal communication skills: capable of articulating strategies and priorities to senior teams (Head Of General Manager CLevel) with tactical insights and providing engineering teams (Engineering Manager Backend Frontend Staff) with clear and detailed product and technical specifications
- Highreaching drive: operate in a dynamic environment with ambitious priorities managing the product life cycle from planning and development to launch get strongly opinionated and able to make decisions with limited information
WHY SHOULD YOU JOIN US
At Back Market were committed to hiring and supporting diverse teams of people from all backgrounds experiences and perspectives its one of the reasons were such a highscoring certified B Corp company 93.2.
No matter your role and seniority level youll enjoy impactdriven work with handson career development in an innovative driven and fastpaced environment with benefits to match like:
A mission driven work environment where your day to day makes an impact on the planet. Seriously.
Hybrid work environment with 2 remote days a week and 1 remote work week per quarter plus 3 flex days.
Employee Resource Groups including mentorship programs comprehensive accessibility policies and cultural competency training.
At Back Market we strive to create a workplace that embodies the world were trying to change. Weve embedded our diversity equity and inclusion principles into our DNA from dedicated staff to employee resource groups to our company values.
We know that the perfect background for a role doesnt mean the perfect fit we encourage you to apply for a role even if you think you may not have all the qualifications.
If reasonable accommodations are needed for the interview process please do not hesitate to discuss this with the Talent Acquisition Team.
Required Experience:
Staff IC
Employment Type
Full-Time
Key Skills
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