Fire Security Inspection Coordinator

Overview

Egan Company is hiring a Fire & Security Inspection Coordinator to join our Service team in Champlin MN! In this role youll manage inspection schedules coordinate with technicians and provide excellent customer service. If youre organized customerfocused and have strong communication skills apply to join our team!

Responsibilities

• Answer phones and make outbound calls with enthusiasm; promote Egans services and book/confirm inspection appointments.

• Ability to work with urgency in a fastpaced ever changing environment attention to detail and a vigilant eye on how to grow the business.

• Manage inspections for a team of technicians to ensure that work is completed in a timely manner.

• Make outbound phone calls and send emails to schedule preventive maintenance.

• Maintain relationships with subcontractors and internal business groups.

• Maintain the teams individual schedules using scheduling software.

• Use Google Sheets to track and record progress of inspections for the team.

• Back up other team members when they are out of the office.

• Verify customer information within our ERP system for accuracy.

• Review call summary reports and distribute based on follow up needed.

• Maintain record keeping of all inspections throughout the year.

• Submit any necessary inspections to Compliance Engine or other governing authorities.

• Review deficiency reports and distribute to Inside Sales/Account Managers.

• Work with Inside Sales to process yearly software renewals.

• Back up the contracts administrator with Fire/Security/ monitoring contracts and renewals.

• Route calls to appropriate team members or business groups.

• Enter customer information and opportunities into Egans CRM software.

• Ability to take the On Call Phone on a rotating schedule.

• Assist in the completion of special projects and other duties as requested.

• Maintain professionalism positive working relations and open communication with Egan employees and customers.

• This position may require a start time between 7:00 and 8:00 am and occasional after hours support.

• Other duties as assigned.

Requirements

• High school diploma or equivalent required.

Qualifications

• Some industry experience is preferred but not required such as low voltage electrical HVAC or plumbing.

• Desire to learn and continually improve.

• Excellent interpersonal communication skills and the ability to communicate with all levels of employees and customers.

• Strong organizational skills.

• Ability to work independently with minimal supervision.

• Proficient typing and knowledge of standard computer programs including Google Suite applications

• Team player mindset willing to assist others as needed.

Working Conditions

• Performance of duties will be in the office.

• Ability to stand or sit for extended periods.

Benefits Perks and Pay Beyond the Industry Standard

Egan supports team members and their families with comprehensive benefits. From robust healthcare benefits and generous paid time off to flexible working options and career growth opportunities Egan is committed to providing a workplace that helps you thrive both personally and professionally.

• Health and Wellbeing: in addition to medical dental vision insurance options flexible spending accounts life insurance shortterm or longterm disability coverage youre offered comprehensive mental healthcare and support for you and your family
• Retirement Plan: we offer robust retirement benefits with a 401(k) plan with company matching contribution and profit sharing
• TimeOff Programs: to help you recharge youll enjoy a generous PTO program and paid holidays
• Professional Development: we support education or career growth by offering educational assistance and regular learning and development opportunities
• Paid Parental Leave: utilize parental leave which allows for paid time off with a new child
• Rewards and Incentives: we recognize your contributions through additional rewards or compensation that may include an annual discretionary bonus lead incentive program and safety buck program
• Community Involvement: our Beyond the Jobsite program supports causes in the communities in which we live and work through regular volunteer events to connect with each other and help those in need

The benefits information listed above may not apply to union positions (benefits for union roles are governed by applicable collective bargaining agreements) nor parttime and temporary roles. View more information online about Egans investment in benefits for you. #LIHybrid

Hourly Range: $25$27 (subject to such factors as experience education and/or skill set) plus potential annual discretionary bonus.

Strong Culture Built on Values and Keeping Promises

At Egan youll be part of a team that shares a passion for redefining the industry by setting a new standard of customer care. Together well promote teamwork embrace innovation act with integrity pursue growth and prioritize safety. Youll have the opportunity to grow and develop in a company committed to providing the growth and success youre looking for both for yourself and for the customers you serve. Youll love being part of success shaped by the strength of our team which is enhanced by:

• Solid history as a legacy leader in specialty contracting and system integration for over 80 years
• Private ownership and operations by employees who work in the company (not a holding company or private equity firm)
• Engaging leadership who prioritizes your safety your development and your impact
• A proven track record of employee retention and loyalty
• Flexible and hybrid workplace models that prioritize collaboration and customer needs

From general contractors and architects to building owners and facility engineers Egan collaborates throughout the entire construction or project process with the shared goal of maintaining bestinclass relationships with our internal teams customers and business partners. At over 1000 employees occupying our offices and work sites we aim to ensure every project is done with quality craftsmanship integrity and an aggressive commitment to safety. In fact were proud to be recognized as one of Americas Safest Companies for recurring years.

Application Instructions and Employment Practices

Egan Company will not discriminate against or harass any employee or application for employment because of race color creed religion national origin sex (including pregnancy gender identity sexual orientation) disability age genetic information (including family medical history) veteran status marital status familial status local human rights commission activity or status with regard to public assistance.

We do not accept application materials by mail or email except as a reasonable accommodation for qualified disabled applicants. Individuals who are unable to use our online process due to a disability should email .

Creating and maintaining a safe and drugfree working environment is important to all of us. Employment with Egan requires successful completion of a preemployment drug screening. We also participate in EVerify.

Egan reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. Any resume submitted to any employee of Egan without a prior signed search agreement will be considered unsolicited and the property of Egan.

No agency emails calls or solicitations will be accepted without a valid agreement.