Network Engineering Support Services Macdill Air Force Base Tampa FL The Network Engineering Support Services assists the United States Marine Corps Forces Central Command (MARCENT) and subordinate commands by serving within the intelligence directorate task area. The positions primary mission involves providing timely accurate and relevant multidiscipline multifunction intelligence support tailored to the USCENTCOM AOR for the COMUSMARCENT staff and subordinate units to assist in the Commands decision making and staff actions for MARCENTs component responsibilities and Title 10 service obligations. The Network Engineering Support Services directly supports services for the MARCENT G2 including serving as a subject matter expert (SME) on operations technical processes and maintenance of network and equipment to ensure the efficient of MARCENT OAMS tasks both within the continental United States (CONUS) and outside the continental United States (OCONUS). The Network Engineering Support Services will perform the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES - Work on complex problems where analysis of situation requires indepth evaluation of various factors. This provides the Command with a local IT Subject Matter Expert (SME) to represent and sustain MARCENT readiness in the TS/SCI environment.
- Perform recurring services to meet the individual requirements of USMC C4ISR systems at garrison and deployed locations worldwide throughout the USMARCENT AOR.
- Provide technical and mentor support for identified USMC C4ISR systems.
- Members will be added to the Cyber IT/Cyber Security Work Force (CSWF) under the category of Network Operations Specialist 441.
- Privileged users shall be qualified in accordance with SECNAV M5239.2.
- Support USMC C4ISR equipment users and maintainers.
- Provide SMEs onsite with specialized knowledge of the operation technical processes and maintenance requirements of systems networks and advanced operational techniques so the equipment user can most effectively exploit the capabilities of their USMC C4ISR equipment.
- Provide recommendations for C4ISR architecture modifications to assist with mission requirements to support operational or training initiatives.
- Shall NOT perform technical analysis or create classified data but shall assist the unit in implementing advance technical processes and analytical techniques assist operators with optimization of equipment and network resources advise the equipment user on how to tailor their systems to support unique reporting and operational requirements and assist users and maintainers in diagnosing and correcting maintenance deficiencies.
- Assist in the preparation of procedures processes and techniques; demonstrate how advanced capabilities are achieved instructional support to equipment users in learning new techniques and monitor equipment user performance to ensure the activity is correctly performed.
- Ensure that all specified FTE certifications are current and maintained.
- Be reimbursed for any government directed certifications maintenance and/or training requirements to remain current.
- In support of the primary role as C4ISR SME the Network Engineer may assist with the following additional System Network Administration and Operation taskings as listed: Configuration of network routers and hubs backup of network configurations network printer configuration communications security (COMSEC) devices limited cable and network drop installation.
- Support to network and communication devices.
- Respond to production support service requests.
- Participate in transition of the application or technical architecture to the testers to ensure a clear and complete understanding of the product and its expected performance.
- Responsible for account management of multiple applications and systems.
- Provide hardware replacement suggestions and strategies to ensure proper maintenance.
- Troubleshoot complex systems and Local Area Network (LAN) connectivity issues.
- Attend customer functional meetings.
- Assess and recommend sizing and capacity management of current and future networks system backups and restorations Information Assurance administration SharePoint administration Public Key Infrastructure (PKI) Trusted Agent active directory management voice over internet protocol Suite Video Teleconferencing (SVTC) / Desktop Video Teleconferencing (DVTC) web administration optimizing systems performance and resources user and group setups configuration of system components email and browser user login profiles printing services and installation and configuration of system application software.
- Apply Operating System (OS) security patches as necessary.
- Email administration Database administration Redundant Array of Independent Disks (RAID) configuration.
- Handle system upgrade or new release installation utilization of builtin diagnostic tools file management operational data archival and configuration baselines maintenance.
- Perform routine maintenance and support activities.
- Assist with inspections and testing.
- Write edit publish and / or manage a broad range of communication and training materials including digital signage intranet and other resources.
- Serve as a communications advisor to MARCENT Leadership understanding their goals and providing the writing editing and / or multimedia content creation skills and strategies to support them effectively.
- Collaborate across all enclave domains service lanes to gain understanding of all facets of the program to help strengthen communications messages.
- Create and implement layered communications strategies that support MARCENT and its remote sites informing and engaging personnel of the IT services deployed.
EDUCATION - HS diploma or equivalent required.
EXPERIENCE - Minimum ten years of military experience.
- Experience in network engineering particularly within military or defense environments.
- Experience with USMC C4ISR systems including operations technical processes and maintenance of network and equipment.
- Experience in providing technical support and mentoring for network systems including diagnosing and correcting maintenance deficiencies.
- Experience in cybersecurity including knowledge of SECNAV M5239.2 and proficiency in the Cyber IT/Cyber Security Workforce (CSWF) standards.
- Experience with configuring network routers and hubs managing network backups and troubleshooting LAN connectivity issues.
- Experience in preparing procedures processes techniques and instructional support for equipment users.
CORE SKILLS/COMPETENCIES Required Knowledge Skills and Abilities - Expertise in network configuration maintenance and optimization of C4ISR systems. Ability to provide technical support and mentoring for complex network systems.
- Intermediate to advanced proficiency in network operations including configuration backup troubleshooting and system maintenance.
- Knowledge of cybersecurity standards and practices including the ability to handle privileged user qualifications and maintain security certifications.
- Ability to perform indepth analysis of network issues and provide recommendations for architecture modifications and advanced technical processes.
- Proficiency in preparing and delivering procedures processes and instructional support.
- Ability to demonstrate advanced capabilities and monitor equipment user performance.
- Skills in diagnosing and resolving complex network and LAN connectivity issues and handling system upgrade or release installations.
- Ability to write edit and manage communication and training materials. Serve as a communications advisor creating layered communication strategies to support MARCENT and remote sites.
- Advanced proficiency with groupware applications (SharePoint MS Teams) and the Microsoft Office suite (Word Power Point Excel etc. desired.
WORKING CONDITIONS - Required to sit for extended periods of time and maintain focus.
SPECIAL POSITION NOTATIONS - Travel is required.
- Qualification as an authorized company driver is required. All authorized company drivers must have a valid drivers license current automobile insurance and a driving record that is acceptable to the companys auto insurance provider.
SECURITY CLEARANCE - A TS/SCI clearance is required for this position.
This position description outlines the general responsibilities and requirements for the stated position and in no way is an exhaustive list. The company maintains the right to assign or reassign responsibilities to this position at any time.
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