Clinical Operations Supervisor

Position Summary

The Clinical Operations Supervisor works collaboratively with charge nurses physicians and allied health professionals in the coordination of efficient and timely patient flow access and bed utilization 7 days a week across all Quinte Health (QH) sites and models and inspires the QH corporate values.

Required

Valid registration and in good standing from College of Nurses of Ontario as a Registered Nurse OR a University Degree in Social Work Occupational Therapy or Physiotherapy.
Completed Baccalaureate Degree or actively pursuing.
Minimum of 5 years progressive and recent Clinical Nursing experience in a health care setting and a demonstrated high degree of clinical nursing competence with the ability to make appropriate professional judgments.
Proven leadership and decision making abilities effective communication and facilitation skills.
Possesses excellent interpersonal conflict resolution and negotiation skills in working with families and patients staff physicians department heads and administration as required.
The ability to work collaboratively within the Patient Care Service Delivery model promoting and facilitating the continuum of care delivery both internally and with external care providers and agencies.
Evidence of effective communication and conflict resolution skills with the ability to develop positive working relationships with all stakeholders promoting collective problem solving approaches.
Demonstrated good leadership skills including the demonstrated ability to role model and mentor.
Comprehensive knowledge of other health care disciplines and their role in patient care and patient flow.
Demonstrated commitment to interprofessional practice standards.
Excellent interpersonal skills with a strong orientation to staff development and staff empowerment.
Demonstrated ability to teach demonstrate facilitate and coach.
Demonstrated computer skills including ability to effectively use computerized client care information system.

Preferred
Critical care or emergency experience.

Duties

Aligned with the IPCT model the Clinical Operations Supervisor will identify operational barriers to discharge across services and programs identify clinical utilization opportunities through appropriate delivery of patient care and support the development and implementation of process improvements through an interprofessional practice model.
With the support of the Program Managers the will collaborate with Patient Care Leads/Charge Nurses to facilitate patient flow assess decisions and will negotiate as necessary when compromise and agreement cannot be reached.
A highly visible position the Clinical Operations Supervisor will round in person on all units wherever possible assisting with and facilitating patient movement across the corporation to the most appropriate care environment.
The Clinical Operations Supervisor will act as a lead resource in resolving issues/problems regarding patient care staffing levels and bed utilization.
Other duties as assigned.

Belleville General Hospital (BGH) sits on the shore of the stunning Bay of Quinte. The City of Belleville features a mix of smalltown charm and bigcity amenities. It is a growing city with exciting culinary experiences sheltered waterways for boating and ice fishing fun festivals and entertainment beautiful trails and golf courses a popular farmers market unique shops and services as well as popular big box and largescale retail.Belleville General Hospital is the largest of Quinte Healths hospitals with two medicine units critical care (ICU) a lively emergency department a wide range of surgical and diagnostic services a busy maternal child unit a childrens treatment centre inpatient and outpatient stroke and rehabilitation care inpatient and outpatient mental health services and the regional Dr. Douglas A. MacIntosh Cancer Clinic. BGH works closely with the other three Quinte Health hospital teams as well as regional and provincial health centres to serve our communities.Working at Belleville General Hospital provides countless opportunities for growth and experiential learning. The interprofessional environment is supportive friendly and nurturing with an infusion of new staff learning from seasoned knowledgeable colleagues. You feel a real sense of teamwork energy and enthusiasm in the air at BGH and an overwhelming desire to make a difference.

Physical Demands Analysis

Strength
Required Occasionally lifting and carrying average weight 20 pounds and max 50 pushing/pulling average 1015 pounds and max 30 pounds patient assist approx. 100 pounds.

Mobility
Required Constantly standing.
Required Frequently walking bending/stooping.
Required Occasionally sitting twisting/turning bending crouching/squatting kneeling.
Required Rarely balancing climbing.

Dexterity
Required Frequently forward shoulder movements gripping/grasping pinching neck elbow shoulder wrist and back normal range of motion.
Required Occasionally fine finger movements shoulder movements (up/down).
Required Rarely foot action.

Equal Opportunity

We thank all interested candidates for their response however only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department atx2577 or for assistance.