Service Center Appointment Scheduler
Service Center Appointment Scheduler
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Job Description
Service Coordinator Cocoa Hyundai Automotive Dealership Cocoa FL.
Full Job Description
AtCocoa Hyundai Our Business Development specialist requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to multitask several requests with immediate response.
The BDC Specialist position has a base hourly pay commission pay scale.
Job Duties:
- Handling Service inquiries via phone/internet making approx. 80100 calls/day setting appointments for the Service team.
- Work closely with service associates following through on all internet leads and phone calls daily.
- Commission consists of Appointments Shown with bonuses paid for volume averages and consistency.
- Team Environment we all work together to provide the best customer experience.
- Accountability We track your metrics daily to ensure we are maximizing your opportunity as well as providing the best experience for our clients.
Minimum Qualifications:
- Excellent PC skills with Microsoft office products.
- Must be able to effectively complete tasks in a deadlinedriven environment.
- Strong verbal and written communication skills.
- Strong organization with great attention to detail.
- SelfMotivated.
- Pleasant phone voice with great people skills.
- Must have an energetic phone personality and able to handle concerned customers.
- Must be able to work fulltime hours.
Benefits:
- Hourly payPLUSmonthly commission based on performance.
- Paid vacation
- Medical and Dental insurance available
- Life insurance
- 401k
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
