Administrative Assistant
Administrative Assistant
Posted on :
07-04-2025
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1 Vacancy
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Job Description
Description
Position at Closing USA
Position Summary:
Responsible for providing administrative support to a branch or department by supporting managers andemployees through a variety of tasks related to organization and communication. Ensures the performance ofall duties in accordance with the companys policies and procedures all U.S. state and federal laws andregulations wherein the company operates.
Responsibilities:
- Welcome guests and customers by greeting them in person or on the telephone; answer and direct inquiries.
- Plan calendars schedule meetings conferences virtual conferences travel sort mail and distribute packages.
- Preserve customer confidence and protect operations by keeping all information confidential.
- Data Entry & Scanning: Review log & distribute incoming checks such as those related to Borrower Funds Recording & Title matters Accounting etc.
- Procurement Card Reconciliation: Verify corporate credit card transactions enter related data & upload support (receipts) into Workday.
- Provide historical reference by developing and utilizing filing and retrieval systems and recording meeting discussions.
- Maintain office supplies inventory by checking stock to determine inventory level anticipating needed supplies evaluating new office products placing and expediting orders for supplies and verifying receipt of supplies.
- Ensure operation of equipment by completing preventive maintenance requirements following manufacturers instructions troubleshooting malfunctions calling for repairs maintaining equipment inventories and evaluating new equipment and techniques.
- Exercise initiative in organizing and completing assigned tasks according to established guidelines safety standards and procedures deadlines and department parameters.
- Prepare reports by collecting and analyzing information. Which may include; research route correspondence drafting of emails letters and documents.
- Customer Care Queue: Provide exceptional customer service by professionally answering calls and ensuring that our borrowers feel acknowledged and that their loanrelated questions or concerns are being properly addressed.
- Supply Ordering: Order track & maintain sufficient office & shipping supplies.
- Events Management: Assist with company sponsored events (planning set up & tear down)
- Complete other support tasks as assigned by Management.
Requirements
- 24 years of prior receptionist mail clerk and/or office administration experience required.
- Great ability to be patient with customers visitors and vendors.
- Strong ability to prioritize keen sense of urgency attention to detail verbal and written skills.
- Excellent customer service interpersonal communication time management and organizational skills.
- Intermediate skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word Excel PowerPoint Outlook and MTeams.
- High School Degree or equivalent required bachelors degree preferred.
Why work for #teamloanDepot:
- Aggressive compensation package based on experience and skill set.
- Inclusive diverse and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate purposeful and customercentric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and nonexempt positions.
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010 loanDepot has revolutionized the mortgage industry with a digitalfirst approach that makes it easier faster and less stressful to purchase or refinance a home. Today as the nations second largest nonbank retail mortgage lender loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of lifes most complex transactions. With headquarters in Southern California and offices nationwide loanDepot is committed to serving the communities in which its team lives and works through a variety of local regional and national philanthropic efforts.
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is $19.23 $26.44/hr and will depend on multiple individualized factors including your jobrelated knowledge/skills qualifications experience and market location.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Employment Type
Hourly
Key Skills
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