FitzMark is a thirdparty logistics provider specializing in all modes of transportation. We deliver bestinclass services for both our customers and carriers by leveraging our proprietary technology DASH and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ) Chattanooga Birmingham Buffalo Omaha Atlanta Gainesville and Kansas City FitzMark has been able to sustain growth in a complex industry and market.
At FitzMark success is driven by emphasizing our employees accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.
Are you ready to make your mark
Duties and Responsibilities
Build and manage relationships with drayage carriers through sourcing using warm and cold calls
Input and execute loads for dispatch/pickup according to clients needs and requirements while maintaining flexibility to customer demands
Independently coordinate available carriers with customer freight
Work with other members of the Drayage Team to ensure all drayage freight is covered efficiently and effectively
Gather pricing information for better negotiation and capacity planning
Monitor and track shipments to provide timely updates to the Business Development and Account Management Teams
Manage up to date market trends as it changes daily and seasonally
Communicate with carriers and internal departments with a sense of urgency to schedule pickups deliveries updates and resolve any issues
Establish and create carrier relationships and partnerships at national port and rail heads
Track and Trace containers to avoid demurrage and rail storage
Develop a solid understanding of the import/export process for ocean containers including the customs clearance process rail/terminal operations and the specific information needed to keep containers moving
Ensure all documentation regarding drayage shipments are correct clear and communicated to the appropriate parties and proactively identify when missing details will causes problems before they occur
Possess a strong understanding of rate reconciliation for drayage shipments
Understand accessorial and the importance of time sensitive resolution
Ensure all shipments are properly billed within company guidelines and timelines
Experience and Qualifications
High School Diploma Required
Bachelors degree or equivalent experience highly preferred
Prior Carrier Sales experience required
Experience conducting business over the phone highly preferred
Knowledge and Skills
Superb verbal and written communication strong phone presence
Proven ability to work independently and be a team player in a fastpaced environment
Possess the Hungry and Hunter mentality
Ability to problemsolve and handle highstress environment while hitting KPIs
Strong people skills including ability to build relationships with carriers
Determination and tenaciousness with strong work ethic selfmotivation and sales drive
Company Provided Life Insurance Optional Additional Policy
401(k) with Company Match or Gradifi Student Loan Repayment Assistance
Employee Assistance Program (EAP)
Health and Wellness Program
Paid PTO and Holidays Unlimited PTO Policy on 1Year Anniversary
Free Onsite Parking
Casual Dress Code
FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
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