Principal responsibility is to provide friendly attentive and timely service to create an exceptional experience for all guests for contracted events at The Madison Event Center and Hotel Covington.
Duties:
Remain guest focused while performing all assigned duties before during and after an event
Assume 100 responsibility for the quality of each guest experience
Welcome and greet guests upon entering The Madison/Hotel Covington
Provide information about our food beverages and other functions and services
Perform side work during each shift as assigned by Banquet Captain
Maintain clean and fully stocked prep area restrooms and ballroom
Ready and willing to assist other team members with event duties
Handle tables chairs linens tableware and dcor carefully to prevent breakage and loss
Always follow safe food handling guidelines
Clean and reset ballroom at the end of every event
Attend all scheduled employee meetings and provides suggestions for improvement
Other duties as assigned
Qualifications:
Positive and upbeat attitude and work well with all team members
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