Are you ready to start your next chapter with a leading business
Brandt has an opportunity for a Sales Consultant Parts & Service to join our Maffra Branch in the Parts Department.
About the role:
As a Customer Support Adviser you will be responsible for proactively reaching out to customers provide information on Brandt parts and services and ensure a seamless service experience. If you have a passion for agriculture equipment excellent communicator passion for customer service and sales we invite you to apply for this exciting opportunity.
- Conduct outbound calls to existing and potential customer to offer information on Brandt parts maintenance and repair services.
- Meet and exceed sales targets and key performance indicators (KPIs) related to parts and service sales.
- Assist customers in identifying their parts and service needs accurately.
- Provide detailed information on Brandt parts pricing and service options.
- Collaborate with service team to schedule appointments and allocate resources efficiently.
- Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs.
- Maintain accurate records of customer interactions orders and service history in our CRM system.
- Follow up with customers to ensure satisfaction address any concerns or questions and build longterm relationships.
- Stay update on the latest Brandt product releases service offerings and industry trends.
About us:
Brandt is a worldleading equipment dealer powered by iconic brands and unrivalled support. With dealerships across Canada New Zealand and Australia we are a global team with one shared purpose. Its our mission to enable our customers success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward and we meet that challenge with remarkable customer service and industryleading brand John Deere.
At Brandt we believe that outstanding people combined with our committed and passionate culture is key to our customers success.
About you:
If you have a passion for agriculture equipment excellent communicator passion for customer service and sales we invite you to apply for this exciting opportunity.
- Previous Sales experience in similar industry preferred.
- Previous skill in outbound customer service Telemarketing or sales roles.
- Strong knowledge of agriculture equipment parts and service.
- Excellent communication and interpersonal skills.
- Ability to build report and maintain positive relationships with customers.
- Results driven with focus on achieving sales targets.
- Proficiency in computer systems and software used in customer relationships management (CRM)
- Ability to work independently and as part of a team.
- Strong organisational and time management skills.
- Ability to Plan develop and communicate territory coverage to maximize sales potential.
- High school diploma or equivalent. Heavy equipment industry technical training or Certification is a plus.
- Ability to travel within the territory and work flexible hours.
- A valid drivers license and clean drivers record are required.
What we offer:
- Attractive remuneration package
- Opportunity to be pivotal in the growth and success of our Business.
- Ongoing Training & Development
- Advancement Opportunities
- Employee Assistance Program
ARE YOU READY TO GROW YOUR NEW CAREER WITH BRANDT APPLY NOW!
Required Experience:
Contract