WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually the Royal Ontario Museum (ROM) is Canadas mostvisited museum ranking among the top 10 cultural institutions in North America. At ROM we are dedicated to building and sharing global collections sharing knowledge inspiring learning and fostering community engagement. As a globally recognized field research institute ROM houses an impressive collection of over 18 million artworks cultural objects and natural history specimens showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art culture and nature intersect connecting people and communities to the past present and shared future.
As we continue to work toward our goals to transform and evolve as one of the worlds foremost 21stcentury museums we seek passionate and dynamic team members who embody our mission and values.
WHO WE NEED
Join the Royal Ontario Museum (ROM) as a Security Guard! Fulltime parttime and casual positions are available. Monitor alarms CCTV and access control systems conduct patrols handle crowd control and respond to emergencies. Investigate incidents improve security protocols and ensure safety. We provide onsite training a uniform and shoe allowance extra hours vacation time and a comprehensive benefits package. Strong control room knowledge and problemsolving skills are required. Protect the history and artifacts of the ROM. Apply Now and join our dynamic team!
HOW YOU WILL MAKE AN IMPACT
- Use cuttingedge technology to ensure the safety and security of the Museums employees visitors and artifacts by monitoring and operating Alarms CCTV & Access Control systems.
- Demonstrate expertise in control room duties and functions such as dispatching access control systems and CCTV and utilize this knowledge to ensure the efficient and effective operation of the Museums security systems.
- Quickly respond to alarms and investigate incidents to maintain the Museums security integrity and prevent potential loss or damage.
- Patrol the galleries and other areas of the Museum to maintain a visible security presence and prevent any security incidents from occurring.
- Keep crowds under control during busy events and ensure the safety of visitors.
- Conduct thorough parcel and package inspections to prevent prohibited or dangerous items from entering the Museum.
- Conduct detailed investigations and report all findings and recommendations regarding incidents or accounts on ROM property providing valuable insights to inform the Museums security strategy and protocols.
- Respond to all emergency and nonemergency calls professionally and efficiently working closely with emergency services as necessary.
- Take on other duties as assigned contributing to a dynamic and diverse team prioritizing the safety and security of the Museums employees visitors and assets.
WHAT YOU BRING
- Join the ROM Security team with a Law Enforcement/Police Foundations Diploma.
- Bring at least one full 1 year of previous security experience or an acceptable equivalent in education and experience to the table.
- Hold a valid Ontario Security Guards License in good standing in accordance with PSIS Act at the time of application.
- Be equipped with First aid and CPR Level C and Automated External Defibrillator (AED) Certification at the time of application.
- Possess valid Smart Serve certification at the time of hire to complement your experience.
- Be adept with the knowledge and previous experience using CCTV/Fire Panel/Access Control Systems.
- Be confident in your knowledge of emergency and evacuation procedures.
- Be able to work independently or in a team environment.
- Showcase your conflict resolution skills in a dynamic workplace.
- Benefit from experience working in a hospitality setting (an asset).
- Be physically fit standing on your feet for an extended period.
- Be equipped with good interpersonal skills and the ability to communicate verbally and in writing effectively.
- Work with a high degree of honesty and integrity.
- Know Microsoft Office and electronic mail.
- Demonstrate a working knowledge of operational security procedures.
- Wear Green Patch safety footwear at all times while on duty.
NOTE: We ask that you ensure you possess a valid security guard license and first aid and CPR Level C with AED certification at the time of application. Please note that we cannot consider applications from individuals who do not possess these requirements. We appreciate your attention to this matter and thank you for your interest in joining our team at ROM.
WHAT WE OFFER
SALARY & TERMS OF EMPLOYMENT
- START DATE: ASAP
- CLOSE DATE: Ongoing opportunities
- STATUS: Fulltime parttime permanent contract
- FULLTIME SCHEDULE: 40 hours per week
- PARTTIME SCHEDULE: up to 20 hours per week
- EMPLOYEE GROUP: SEIU Local 2
- HOURLY RATE: $24.41 (probationary) $28.72
- PROBATIONARY PERIOD:60 days (fulltime) 480 hours (parttime/casual)
- LOCATION(onsite): Toronto ON
WHAT TO EXPECT IN OUR INTERVIEW PROCESS
- Initial conversation: A 30minute virtual conversation** with a Recruiter to discuss your interest in the role and ROM and how you can make an impact.
- First interview: A 1hour inperson or virtual interview with the Hiring Manager and a member of the HR team. This indepth interview will focus on your skills and how they align with the teams and ROMs needs.
- Second interview: A 1hour inperson meeting with the Hiring Manager and relevant team members. You may be asked to present a preassigned case study and discuss scenarios relevant to your role. Depending on the position you might also be given a tour of ROM and receive a preview of your responsibilities and interactions.
The abovelisted process may change or vary based on the nature and scope of the position.
**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**
WHY PEOPLE CHOOSE ROM
- Cultural engagement: Daily interactions with Torontos diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
- Continuous learning: At ROM expertise and continuous skill development are paramount. Our culture of curiosity and openmindedness fosters growth beyond traditional career paths.
- Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts global history cultural diversity and leveraging digital technologies to enhance accessibility.
- Team & culture: ROM promotes a positive workplace with collaborative supportive teams that encourage creativity and innovation. We value new ideas and collective problemsolving.
- Academic collaboration: We are committed to education partnering with universities and providing student resources underscoring our dedication to research and accessibility.
If youre excited about this role even if your experience differs from the specific requirements we encourage you to apply. Were keen to meet candidates who can contribute their talents to our goals and will consider an equivalent combination of knowledge skills education and experience.
COMMITMENT TO DIVERSITY EQUITY INCLUSION & ACCESSIBILITY
At ROM we embrace diversity in our exhibits communities and teams. We encourage applications from racialized persons Indigenous Peoples persons with disabilities 2SLGBTQI individuals and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.
We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at emailprotected for assistance.
Apply today and help us create a collaborative diverse inclusive and equitable space where creativity and learning flourish.
Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references and other checks depending on the role.
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