Field Rep Sales-Service
Field Rep Sales-Service
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Salary Not Disclosed
1 Vacancy
Job Description
POSITION/TITLE: Field Service Engineer/Representative
REPORTS TO: Director of Sales and Service
LOCATION: Southeastern United States
Company Info:
Pulp and paper machine/ manufacturing company
The Field Service Engineer/ Representative will have a strong mechanical aptitude and strong mechanical troubleshooting skills. Knowledge of Pulp and Paper industry working with large rotating machines a plus MS Word Outlook Excel and PowerPoint required.
Responsibilities
- Serves existing accounts by analyzing orders; customer equipment and parts needs planning weekly schedule; investigating complaints; resolving problems. This is a Field Service position requiring extensive travel and occasional evening weekend and holiday work.
- Establishes parts/service needs by studying system requirements; ordering and gathering components and parts to match customer needs
- Maintains rapport with customers by scheduled visits identifying needs quoting recommended parts recommending system improvements.
- Documents service and installation calls by completing forms reports logs and records.
Skills/Qualifications:
- Associates Degree or higher from a technical or military school or equivalent work experience
- 2 yrs of experience as a mechanical field services provider with excellent customer service skills
- Pulp and Paper industry experience
- Strong mechanicalaptitude and strong mechanical troubleshoot skill required
- Ability to analyze information make judgement build strong relationships maintain equipment communicate effectively (both written and verbal) write reports maintain confidentially achieve results and focus on quality
- Pulp and Paper industry experience
Job is contingent on having no criminal record and credit check drug text and physical examination
Compensation:
DOE Salary bonus excellent health and life benefits(truck tools cell phone and full office equipment provided for a home office All expenses paid when traveling hotel meals fuel etc....
Employment Type
Full-Time
