Senior IT Consultant
Senior IT Consultant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description:
We are a Managed Service Provider supporting many clients. Consultant will be responsible for supporting end users at client locations and provide HelpDesk/remote assistance from our office in Purchase NY. Responsibilities include installation configuration troubleshooting and maintenance of business computers cloud services VoIP infrastructure and servers as well as project management and delivery.
This is a midlevel position which provides analysis troubleshooting and requires excellent communication skills. The ideal candidate can work independently as well as in a team environment to troubleshoot and resolve problems. The ability to communicate effectively with multiple clients as well as with internal teams is critical to this position. Work will be at the Purchase NY office with onsite field work required.
Duties:
Software and hardware installation/maintenance
EndUser telephone / onsite helpdesk support
Project / job management and
Complete work on assigned tickets
Documenting tracking and monitoring issues to ensure a timely resolution
Rely on instructions and preestablished guidelines to perform the functions of the job
The ideal candidate is detailoriented thorough and must be able to follow through to the completion of a task. Additionally the candidate:
Possesses excellent communication skills including oral and listening skills
Must keep the team informed for consistency in responses and produce clear documentation
Must be able to multitask remaining clearly focused on several tasks at once
Contributes to team effort by accomplishing related results as needed
Will advance technical knowledge through continuous education (training courses publications etc.
Will be able to learn new skills and adapt to new procedures
Skills/Qualifications:
Deploy/install manage and support desktop operating systems
Configure and troubleshoot hardware
Configure and troubleshoot network access/connectivity
Install support and maintain desktop applications
Have knowledge of commonlyused concepts practices and procedures within the IT field
Office 365 deployment and administration
Basic active directory / server skills
Touch type 40 words per minute
A and Network Certification any other additional industry certifications are a plus
2 year of handson experience including HelpDesk preferably in a managed services environment
Must have appropriate reliable vehicle for field service
Job Types: Fulltime Parttime
Experience:
IT: 4 years (Required)
TouchTyping/Keyboarding: 2 year (Required)
Helpdesk: 4 year (Preferred)
Education:
High school or equivalent (Required)
License:
Drivers License: I am currently acquiring this license/certification and it will be complete in the next 30 days (Required)
Work authorization:
United States (Required)
Required Experience:
Senior IC
Employment Type
Full-Time
