Unified Communications Admin
Unified Communications Admin
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY:
Under general supervision manages the support of a variety of telecommunications systems including audio radio microwave and video. Researches and evaluates available and emerging technologies while assessing telecommunication needs and recommending system designs to meet department objectives.
EDUCATION/EXPERIENCE:
Completion of a technical program in electronic technology telecommunications networking computer science or equivalent experience. Prior experience as a Telecommunications Analyst Associate or equivalent required.
ESSENTIAL FUNCTIONS:
1. Analyzes and resolves problems related to Unified Communications systems software and hardware. Knowledge of relevant operating systems including communications operating systems call accounting systems and software.
2. Provides ongoing technical and operational assistance for all supported telecommunications systems schedules and oversees contracted maintenance and repair services. Establishes effective working relationships with vendors contractors and network users.
3. Coordinates moves adds and changes of communications equipment by obtaining written estimates and authorizations implementing software changes contacting vendors to schedule service or purchase equipment invoicing users for services and maintaining an inventory of devices and their locations within the network.
4. Manages the implementation of communication projects. Monitors and performs the installation of communication systems.
5. Responds to technical emergencies during rotating shifts of 24houraday oncall duty.
6. Remains informed about changes in policies and procedures.
7. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills interpersonal relationships and team building.
8. Performs other duties as assigned.
SKILLS/QUALIFICATIONS:
Excellent oral and written communication skills. Ability to troubleshoot the relevant communications systems. Knowledge of the practices and principles of communication systems analysis planning and problem resolution. Skill in identifying connection problems and resolutions. Ability to work effectively with all hardware and software in the communication network. Ability to work effectively with managers and systems users to assess needs and analyze problems
Employment Type
Full-Time
