AHR 3 - Assistant Director of Shelter Operations
AHR 3 - Assistant Director of Shelter Operations
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Job Description
Title: Assistant Director of Operations
Level: Assistant Director
Department: Artemis House Region III
Reports to:Director of Artemis House Region III
Salary Range: $64K$69K
Location: Western VA
FLSA Status: Exempt
About Us:
Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organizations inception we have adapted and grown to meet community needs all while working in partnership with government and private partners and community members. Today Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year our compassionate team of individuals changed the lives of nearly 2000 individuals half of which were children. Our Culture is built from our Core Values of Inclusivity Collaboration Accountability Respect and Empowerment (iC.A.R.E.
About the Role:
The Assistant Director of Operations serves as the direct supervisor for all fulltime parttime and oncall residential staff at Artemis House Region III. The Assistant Director of Operations has both direct service and administrative responsibilities. He/She/They will hire train and develop all residential staff to ensure that program policies are followed and services are delivered via a trauma informed care approach. He/She/They will work in collaboration with the Artemis House Director Assistant Director of Programs and Senior Trauma Counselor to support and manage the daily facility operations of the program in accordance with contract requirements and all applicable laws and regulations.
Requirements
Responsibilities:
- Responsible for the hiring training development scheduling and direct supervision of residential staff
- Provide guidance and direction to residential staff as needed and during regularly scheduled one on one meetings
- Review documentation completed by residential staff to ensure it is in accordance with agency best practices
- Prepare and distribute monthly residential staff schedule; review residential staff timesheets and leave requests
- Coordinate essential personnel in the event of safety/weather emergencies
- Serve in an oncall capacity to help residential staff address crisis issues
- Participate in and facilitate staff meetings and staff trainings as directed by supervisor
- Serve as the lead on all Region 3 operations
- Ensure agency vehicles are maintained and meet state license and registration requirements.
- Coordinate and track unit inspections
- Serve as point of contact for building maintenance issues; Monitors and tracks all maintenance requests communicates with maintenance staff and ensures repairs are completed in a timely manner.
- During maintenance emergencies coordinate with the Assistant Director of Programs to move the client to a safe room until repairs are made.
- Maintain current knowledge of Shelter House and Artemis House emergency procedures
- Ensure the facilitys compliance with all health safety and agency regulations and policies
- Ensure the facility is routinely cleaned and equipment functions properly for necessary operations
- Schedules monitors and tracks cleaning of all sites including common areas office space and client spaces.
- Schedules cleaning upon client move outs and ensures proper turn over.
- Track all inventory and order supplies as needed
- Oversee Operations Budget complete all operations check requests and maintain financial tracking
- Provide direct services to program participants during regularly scheduled shift
- Complete documentation in accordance with agency best practices
- Assist clients and direct service staff with calls and completing safety plans / needs assessments
- Act as advocate on behalf of population served and / or individual clients when necessary
- Collaborate with the management and case management team to ensure services are consistent across shifts
- Work closely with Assistant Director of Programs to support direct service staff and maintain ongoing communication
- Collaborate with Assistant Director of Programs Senior Trauma Counselor and Artemis House Director to address client disputes and complaints related to residential living
- Assist the Director Assistant Director of Programs and Senior Trauma Counselor in managing the daily operations and overall safety of the program
- Collaborate with Community Coordinator to obtain donations and volunteer support for the shelter
- Proficiently utilize Google Suite applications (email calendar drive docs etc. as a part of daytoday work requirements
- Exemplify the Shelter House core values of (iCARE); Inclusivity Collaboration Accountability Respect and Empowerment
- Perform other duties deemed necessary to support the program and agency
About You:
Required:
- A bachelors degree in human services / related field or commensurate experience
- 3 years of human services or direct services experience
- Ability to prioritize competing priorities and make sound judgements
- Willingness to work evenings and make sound judgments
- Strong public speaking and oral communication skills
- Strong organizational and time management skills
- Valid Drivers License
Preferred:
- Experience leading/supporting programs serving homeless families and victims of domestic violence/sexual violence
- Experience leading/managing in a residential environment
- Ability to speak a second language at a proficient level
Physical Requirements:
- Annual TB Test is required
- Ability to sit or stand for long periods
- Ability to lift items weighing 1020 pounds
Benefits
Benefits:
- Medical Dental & Vision Insurance
- 401K contributions with a 4 employer match
- 13 Paid Holidays 2 Floating Holidays and the opportunity to take your Birthday Off
- Two SemiAnnual Team Building Events
We recruit hire employ train promote and compensate individuals based on jobrelated qualifications and abilities. Shelter Houses is free from all forms of employment discrimination including harassment because of race color sex gender age religion or religious creed national origin ancestry citizenship marital status sexual orientation gender identity gender expression genetic information physical or mental disability military or veteran status or any other characteristic protected by law.
Shelter House also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email .
ADA Statement: Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 Any person in need of an accommodation should contact Human Resources directly for assistance.
Equal Opportunity Employer.
**We are unable to sponsor or take over sponsorship of an employment visa at this time.**
Equal Employment Opportunity:
Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employmentrelated decisions will be made and carried out without regard to race color religion national origin ancestry citizenship age (over 40 sex marital status pregnancy sexual orientation gender identity veteran status disability unrelated to the individuals ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job and to employees with respect to their observance of their religious beliefs in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.
Drug and AlcoholFree Workplace Policy:
DrugFree Workplace: Shelter House is committed to maintaining a drugfree workplace. Employment is contingent upon compliance with our DrugFree Workplace Policy which prohibits the unlawful manufacture sale distribution dispensation possession or use of controlled substances or in the workplace. Additionally all subcontracts and purchase orders over $10000 must include provisions ensuring a drugfree workplace.
Required Experience:
Director
Employment Type
Full-Time
