drjobs BDC Representative Service

BDC Representative Service

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1 Vacancy
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Job Location drjobs

Roswell - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities

  • Making outbound call generate service appointments and log all customer comments.
  • Schedule followup contact if no appointment is made.
  • Reschedule noshow customer appointments.
  • Schedule future contact as needed.
  • Generate emails according to a predetermined timeline to automatically schedule followup reminders for next contact.
  • Contact customers based on current marketing initiatives.
  • Respond to customer website requests.
  • Contact internet customers via email and phone to schedule a service appointment

Qualifications

  • Excellent followup skills
  • Previous experience with phones or telemarketing experience highly preferable
  • Demonstrate a professional enthusiastic and friendly attitude at the first point of contact with any potential client/customer.
  • Firstclass verbal written and communication skills including the ability to initiate dialogue with Service Manager and communicate effectively and efficiently.
  • Organized multitasked selfmotivated with the ability to work effectively as part of a team or on individuallyassigned tasks in a fastpaced dynamic environment where superior timemanagement and prioritization skills are essential and required.
  • Able to sit and work at a computer keyboard for extended periods of time

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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