Making outbound call generate service appointments and log all customer comments.
Schedule followup contact if no appointment is made.
Reschedule noshow customer appointments.
Schedule future contact as needed.
Generate emails according to a predetermined timeline to automatically schedule followup reminders for next contact.
Contact customers based on current marketing initiatives.
Respond to customer website requests.
Contact internet customers via email and phone to schedule a service appointment
Qualifications
Excellent followup skills
Previous experience with phones or telemarketing experience highly preferable
Demonstrate a professional enthusiastic and friendly attitude at the first point of contact with any potential client/customer.
Firstclass verbal written and communication skills including the ability to initiate dialogue with Service Manager and communicate effectively and efficiently.
Organized multitasked selfmotivated with the ability to work effectively as part of a team or on individuallyassigned tasks in a fastpaced dynamic environment where superior timemanagement and prioritization skills are essential and required.
Able to sit and work at a computer keyboard for extended periods of time
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