- Ensure correct grooming standards are followed at all times
- Exceed guest satisfaction by knowing preferences and update profile
- To be familiar with the beverage service including glasses used and appropriates garnishes
- targets on a daily basis
- Anticipate and service of guests requirements at all times
- Following up daily financial targets of area/division
- Use opening and closing checklist to ensure smooth opening and closing of the venue
- Ensure service stations are constantly cleared and restocked during service
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Present menus in a proactive manner
- To feel empowered and accountable within the work place
- Keep manager on duty updated of any guest feedback so they can update the Glitch Report
- Maintains the HACCP standards as required
- Follow Hotel Evacuation Policy in case of an Emergency
- Attend all necessary briefings and training sessions as instructed by the Manager
- Handle financial procedures according to guidelines set by the finance department
- Identify potential problems and anticipate guest needs ask for assistance before service breakdown occurs
- Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
- All issues and negative guest feedbacks needs to be properly reported on glitch system
- Follow care program at all times and report issues through the system to maintenance
Qualifications :
- The successful candidate must be adaptable and flexible with a proven record of tact and diplomacy
- Impeccable attention to detail
- Excellent interpersonal and English communication skills both written and verbal
- Selfmotivation and organizational skills with the initiative and ability to complete projects in a timely manner and proven ability to work gracefully under pressure
- Fluency in Arabic is an asset
- Food and Beverage serving experience required
Additional Information :
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multitask work well in stressful & highpressure situations
- A team player & builder
- A motivator & selfstarter
- Wellpresented and professionally groomed at all times
We are an inclusive company and our ambition is to attract recruit and promote talent.
Remote Work :
No
Employment Type :
Fulltime