Senior Case Manager Samoshel
Senior Case Manager Samoshel
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Job Description
Role: Senior Case Manager Samoshel
Reports to: Program Manager
Program: 1004 Samoshel
Department:Interim Housing
Location: Samoshel 505 Olympic Blvd. Santa Monica CA 90401
Setting:100 Onsite
Schedule:Sunday Thursday 8am 4:30pm
Status:Fulltime/NonExempt/NonManagement
Benefits:Medical Vision Dental Life Insurance 403(b) Retirement plan Employee Assistance Program (EAP) etc.
Openings:1
SUMMARY:
The SENIOR CASE MANAGER has three or more years case management experience provides shadowing and/or onboarding training to new staff or other training to staff and satisfies their particular department requirements listed below:
Interim Housing Trains new staff on case management and specific aspects of the role; pulls reports checks and corrects incorrect data training staff on corrections; leads special projects; and is usually assigned the highest need/highest acuity clients.
Essential Duties and Responsibilities:
- Serve a caseload of approximately 2025 clients providing active case management for all assigned cases including meeting weekly with each person individually
- Act as the lead for clients housingrelated case management maintaining an active housing plan for each client on your caseload based in creative solutions to homelessness
- Maintain a current and thorough knowledge of community resources and utilize them to provide comprehensive wraparound services to navigating them through the best options for their unique situations
- Work collaboratively with clients to address barriers to housing including linkages to income/benefits mental health services physical health services etc.
- Develop effective trusting relationships with clients and use a clientcentered approach that includes motivational interviewing harm reduction and traumainformed care
- Advocate for your clients needs in the shelter and when interfacing with other agencies or service providers
- Facilitate intakes for individuals who are referred into interim housing
- Create a supportive environment and ensure clients progress utilizing a strengthsbased approach
- Facilitate wellness enrichment and life skills groups
- Provide crisis intervention when needed
- Maintain client confidentiality at all times while following agency state and HIPAA regulations
- Create and maintain accurate documentation of client information (intake referrals progress notes and service delivery) in HMIS database and in accordance with program funder requirements
- Participate in case conferences individual supervision and other staff meetings
- Work in collaboration with other agency and program staff in order to coordinate services
- Communicate effectively and in a timely manner with management peers and clients
- Participate in evaluation and trainings in order to better respond to client/community needs
- Other duties as assigned
Qualifications:
- High School Diploma GED or Equivalent
- Minimum of three 3 years of experience in case management required
- Experience and ability to demonstrate knowledge of issues faced by population served (atrisk experiencing homelessness and/or formally homeless)
- Knowledge of HMIS databases and the Coordinated Entry System strongly preferred
- Skilled in nonviolent crisis intervention
- Ability to selfmotivate and be flexible in a fast paced environment with minimal supervision
- Strong interpersonal and team building skills
- Strong knowledge of Microsoft Programs (Word Excel Outlook). *Computer skill test may be requested during the interview. Please request reasonable accommodation in advance if necessary.
Preferred Qualifications:
- Bachelors degree in related field strongly preferred
- Knowledge of HMIS databases and the Coordinated Entry System is strongly preferred.
Work Environment:
- Teambased environment that focuses on the betterment of program improvement and client care.
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to nondiscrimination in employment. We select the most qualified individual for the job basedon jobrelated qualifications regardless of race color age sex religion national origin disability ancestry marital status credit history sexual orientation arrest and court record genetic information veteran status or any other status protected by federal state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles Countys largest social services agencies The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County OPCC and Lamp Community. Informed by more than fiftyeight years of work in the community The People Concern is a leading provider of and advocate for evidencebased solutions to the multifaceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve we provide a fully integrated system of care including outreach interim housing mental and medical health care substance abuse services domestic violence services life skills & wellness programs and permanent supportive housing tailored to the unique needs of homeless individuals survivors of domestic violence challenged youth and others who have nowhere else to turn.
The People Concerns model of integrated and comprehensive care empowers our participants to navigate the multifaceted obstacles in their lives become their best selves and ultimately connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning 403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short and LongTerm Disability
- Voluntary Pet Insurance
- Discounts on Hotels Theme Parks Concerts Movies Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
Other details
- Job FamilyBrooke
- Pay TypeHourly
- Employment Indicator100 in person by JD
- Min Hiring Rate$27.00
- Max Hiring Rate$27.00
- Travel RequiredYes
- Required EducationHigh School
- Job Start DateMonday April 14 2025
Required Experience:
Manager
Employment Type
Hourly
