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This is a Federal Work Study Program (FWSP) student clerical position with Enrollment Services in Student Affairs in which the student will perform computer and customer servicerelated duties in an office setting.
Hours per Week
College/Department Overview
Enrollment Services is a department within the division of Student Affairs.
Department Specific Job Functions
The student will assist Enrollment Services staff by performing clerical and customer servicerelated duties which may include but are not limited to computer use typing making copies filing documents answering telephones taking messages data entry processing transcript requests scanning documents running office errands answering questions assisting the front area of Admissions providing customer service to students faculty and staff and other duties as assigned.
Enrollment Requirements
Fall/Spring Semesters: All student employees must be enrolled at least halftime to be eligible to work any UCO student position. Halftime enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled fulltime to be eligible to work as a student employee. Fulltime enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.
Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.
Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact for more information.
FWSP Requirements
To be considered for Federal Work Study Program (FWSP) employment you must be awarded work study through the Office of Financial Aid & Scholarships. Please be aware the summer FWSP award is a separate application process and is not included with the fall/spring FWSP award. Contact Financial Aid for more information.
Enrollment requirements for FWSP employment are the same each semester. Undergraduates must be enrolled in a minimum of 6 credit hours and Graduates must be enrolled in a minimum of 5 credit hours. If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and provide the letter to the hiring department for submission to Human Resources. Contact for more information.
Qualifications/Experience Required
Our successful candidate will be expected to place high importance on punctuality and dependability at the job. While a students primary function at UCO is theachievement of ones degree goals we expect your devoted time and attention to the work at hand while you are on the clock. This individual must be able to be a positive first contact for all visitors to Enrollment Servicesand be able to assist students with enrollment and university businessrelated issues. Excellent written and verbal communication skills are needed to succeed in this administrative support role. We expect this student office assistant to be able to remain calm under pressure. Basic knowledge of office equipment is needed (copier fax scanner etc.. Computer literacy is required including Microsoft Office programs such as Word PowerPoint Excel and Outlook. Efficiency to research data on the internet is needed. The ability to multitask and to honor the importance of confidentiality with office matters are expectations for this position. This student office assistant needs to have a sensitivity of intercultural communication and possess good interpersonal skills.
Qualifications/Experience Preferred
We are seeking an individual who can balance both the student and work sides of life successfully. We seek a candidate with a proven track record of attendance and a willing spirit as an enthusiastic dependable teamminded player. The successful candidate will honor the established protocols for Enrollment Services have a teachable spirit with the ability to show attention to detail and will demonstrate a professional attitude and appearance.
Knowledge/Skills/Abilities
Physical Demands
Reasonable accommodation in accordance with ADA requirements may be made upon request to enable individuals with disabilities to perform essential functions.
Instructions for Applicants
Please be prepared to provide a copy of your current class schedule upon applying.
Student