Host and Greeter
Host and Greeter
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USD 21 - 23
1 Vacancy
Job Description
The Sunset Marquis is a fourdiamond hotel located in West Hollywood and includes Cavatina restaurant Bar 1200 and SPA. We offer competitive benefits which include medical dental vision 401(k) life insurance complimentary onsite parking or monthly metro pass employee meals PTO (vacation sick holiday) onthejob training growth opportunities discount room rates to staff tuition reimbursement wellness program and more.
Are you ready to join the Sunset Marquis family Click below to apply!
Job Summary
The Host/Greeter is responsible for providing prompt friendly courteous and efficient service to all restaurant guests while creating a memorable experience by greeting escorting/directing guests providing accurate information and responding to inquiries requests and concerns.
Essential Duties and Responsibilities include:
- Greet arriving guests and determine reservation or place guests on waiting list when applicable.
- Escort guests to their assigned table or direct them to designated waiting areas.
- Present guests with menus communicate server name relay any relevant information and remove any additional place settings.
- Answer phone calls take reservations and respond to inquiries and requests.
- Engage with guests to ensure they are satisfied with food and overall service.
- Must be able to crosstrain in other F&B related areas.
Competencies includes:
- Displays a high level of professional integrity and ethical conduct.
- Maintain calmness and composure under high levels of pressure.
- Adapt to frequent change fast paced environment delays or unexpected events.
- Identifies and resolves problems in a timely manner.
- Demonstrates strong organizational and communication skills.
- Ability to multitask and uses time efficiently and effectively.
- Displays outstanding attendance.
Essential Skills Experience and Education include:
- High school diploma or general education degree (GED); or a minimum of 1 year related experience; or equivalent combination of education and experience.
- Luxury hotel/fine dining experience preferred.
- High volume fastpaced work environment experience preferred.
- Aloha experience is a plus.
- Open Table experience is a plus.
- Food Handlers card is required.
- Training for Intervention Procedures (TIPS) Certification is a plus.
- Responsible Beverage Service (RBS) certification is a plus.
- Proficient in English verbal and written.
- Must have flexible work availability all shifts weekdays weekends and holidays.
Physical Requirements include:
- Must be able to occasionally lift and/or move up to 25 pounds.
Employment Type
Part-Time
