Pastor of Guest Experience // EAGLE BROOK CHURCH
POSITION SUMMARY
Champions the guest experience at assigned campus. Focuses on creating engaging experiences and building transformational relationships. Builds and leads a team of volunteers to carry out Eagle Brooks vision for Guest Experience ministries. Provides an environment in which volunteers are recruited onboarded connected and growing spiritually to own Eagle Brooks mission. Collaborates crossfunctionally with the central Ministry Development team and peers at other campuses. Reports to the Campus Pastor.
ROLES & RESPONSIBILITIES
- Leads develops and supervises Guest Experience Associate at their campus if assigned
- Leads the Guest Experience volunteer team
- Identifies equips inspires and invests in volunteers
- Develops volunteer leaders directors and team leads to equip and lead core volunteers
- Meets with leaders one to one and in groups for spiritual and leadership development
- Manages volunteer schedules
- Oversees the guest experience from the streets to the seats
- parking lot
- lobby (greeters hosts kids checkin retail etc.
- auditorium (hosts)
- Creates an environment in which volunteers are
- growing spiritually
- connected to the campus community
- inspired to own the mission
- Ensures an engaging community experience for volunteers gathering in Volunteer Central
- Executes ministry strategies and initiatives as designed by the Central Guest Experience team
- Works crossfunctionally with a variety of central and campus teams
- Performs pastoral duties including visits weddings baptisms funerals and pastor on duty
- Oversees care ministries as assigned (i.e. One on One Care Quest 180 Divorce Care etc.
- Supports campus teams as needed
- Other duties as assigned
QUALIFICATIONS
- Bachelors degree seminary training or equivalent combination of education and experience (typically 8 years) preferred
- 2 years experience building leading and developing effective volunteer and leader teams
- Follower of Jesus and aligns with Eagle Brooks nine core beliefs
- Experience in developing others supervision experience preferred
- Selfstarter
- Skilled in problem solving and conflict resolution
- Ability to operate effectively in fast paced team and crossfunctional environments
- Strong communication skills written verbal and interpersonal
- Must meet Biblical qualification for pastoral leadership
- Strong evidence of a Christcentered life
JOB DETAILS
- Location: Lino Lakes MN
- Status: exempt / salary
- Salary Range: $55000$63000
- Full/Part Time: full time
- Regular/Temporary: regular
- Workdays: Sunday Thursday or Saturday Wednesday or Sunday Thursday depending on campus service schedule
- Work Hours: varies Wednesday nights for Student Ministries needs to be available to meet with volunteers or when care is needed and for specials events.
- Remote Eligible: may be eligible to work from home one day per week
- Ministry/Department: Campus Ministry
- Team: Guest Experience Ministries
BENEFITS
Eagle Brook Churchs benefit plan is designed to help you stay healthy feel secure and maintain work/life balance. Offering a competitive benefits package is just one way we strive to provide our employees with a rewarding workplace. We offer the following benefits to our fulltime employees:
- Medical dental and vision coverage
- Health savings account (HSA)
- Nice Healthcare
- Dependent care FSA
- Employerprovided life insurance additional voluntary life insurance
- Accident and critical illness insurance
- Employerprovided shortterm and longterm disability
- Employee assistance program (EAP)
- Generous paidtime off and holidays
- 403b retirement plan with company contribution
- Development dollars for team members to invest in their professional growth
- Casual dress and work environment
APPLICANTS WITH DISABILITIES
Eagle Brook Church provides reasonable accommodation for their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with Eagle Brook Church callor email and let us know the support you need.