Data Documentation Intern

ROSENBAUER STATEMENT

At Rosenbauer we pride ourselves on providing topoftheline fire apparatus created with stateoftheart technology for more than 150 years. When lives are at stake anything less is unacceptable. As the worlds largest manufacturer of fire equipment we make sure our vehicles production teams and service personnel are ready to do what is necessary to keep communities safe.

POSITION SUMMARY

The Customer Service & Parts Data Intern will support a technical data organization and library development project to ensure all Rosenbauer apparatus past and present have accessible technical documentation. Throughout this project the Intern will be exposed to a broad range of crossfunctional processes and departments to gather the needed information and learn about the automotive and fire industries. The project involves auditing organizing and migrating critical technical documents into a structured SharePoint library that will be used by both the Customer Service and Aftermarket Parts teams and will have a lasting impact on the organization.

ESSENTIAL FUNCTIONS

All employees are required to support Rosenbauers Mission Vision and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.

1. Identify assess and catalog technical documents stored across network drives desktops and physical file locations.
2. Ensure that legacy documentation for older Rosenbauer apparatus is preserved and digitized.
3. Create a structured library layout to support all Rosenbauer products by type and year of manufacture.
4. Implement a filenaming convention and metadata tagging system to ensure consistency and searchability.
5. Move digital documents to designated locations and digitize physical manuals for older apparatus.
6. Ensure version control practices are implemented to prevent data loss and accidental overwrites.
7. Work closely with Customer Service Aftermarket Parts and Engineering SMEs to validate legacy document accuracy.
8. Coordinate with CRM teams to align the library with potential future digital solutions.
9. Develop training materials and conduct training sessions on the new library.
10. Provide documentation for a longterm maintenance plan ensuring the system remains updated.
11. Provide a final report summarizing work completed best practices and sustainability recommendations.
12. Establish a quarterly review process to ensure ongoing document updates.

KNOWLEDGE SKILLS AND ABILITIES (KSAs): The requirements listed below are representative of the knowledge skill and/or ability required to successfully perform the essential functions of the job.

K

Knowledge Education and/or Experience:

• Pursuing an associate or bachelors degree in Data Processing Business Management Business Administration Technical Writing Library Science Engineering or Information Management required.
• Experience with digital archiving metadata tagging and document management best practices preferred.
• Strong organizational and analytical skills with attention to detail preferred.

S

Skills:

Language:

• Able to read and interpret scientific and technical documents.
• Able to follow written and verbal directions.

Math:

• Basic math functions and accounting abilities with a high aptitude for accuracy.

Computer:

• Ability to perform intermediate PC functions including spreadsheet formulas and functions queries tables merges and special reports.

A

Abilities:

• Able to deal with problems involving a variety of variables in standardized situations.
• Strong attention to detail.
• Able to prioritize work and to multitask while adhering to deadlines.
• Able to work with minimal supervision in a team environment.
• Able to understand and follow all safety policies to promote a safe working environment for all.

OTHER QUALIFICATIONS

CHECK IF APPLIES

Give Examples as Necessary

Driving license

Driving Own Vehicle

Hours of work Ability to work evenings and/or weekends occasionally

x

Overtime as needed to meet the needs of the department.

Travel Local

Travel Overnight

Travel Prolonged Periods

Qualifications Other

EOE including disability/veterans.