Senior Technical Solutions Manager
Senior Technical Solutions Manager
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$ 114600 - 206280
1 Vacancy
Job Description
Role:
The Direct Advisory Suite team is seeking a Senior Technical Solutions Manager to lead highimpact technical initiatives at the intersection of AI product development customer satisfaction and platform strategy. This role requires a strong technical background exceptional problemsolving skills and the ability to synthesize complex ambiguous information into clear actionable insights and POCs. The ideal candidate is a handson leader who thrives in an intense crossfunctional setting driving innovation and ensuring operational excellence.
Important:
This is a hybrid role that requires the successful candidate to be in the Chicago office Monday through Thursday.
Please also include a cover letter as to why you think you are the right candidate for the role.
Traits:
- Technical Proficiency: Have programming background and capable of prototyping.
- Problem Solving Skills: Can organize imperfect information and think creatively to overcome obstacles or generate actionable insights.
- Analytical Mindset: Ability to navigate complexity by reasoning through first principles.
- Project Management Skills: A high energy gogetter attitude thriving on and getting things done. High discomfort with status quo.
- Collaboration & Communication Skills: Perceptive to team dynamics and in building strong relationships to enhance teamwork and productivity.
- Comfortable with matrix org and leading by influence.
Desirable:
- Strong curiosity and understanding of latest developments in Generative AI.
- Tendency to tinker and experiment with everything.
- Good understanding and interest in Investing.
- Data analysis skills.
- Previous Client facing and/or lead experience
Responsibilities:
AI:
- Coordinate and advance the AI charter to implement AI Everywhere in concert with the Morningstar AI Office.
- Evaluate and refine AI solutions to continuously iterate on their quality and capability.
- Motivate and track adoption of AI knowledge tools and innovation across the business.
High Impact Customer Solutions:
- Intervene as necessary for crisis management to minimize disruption for product development teams.
- Coordinate implementation of adhoc tactical solutions/projects that have high Customer Impact.
- Connect dots in critical projects and provide coverage for tech leadership where it is lacking.
- Serve as a bridge between customer needs and product development identify hidden opportunities for improved product and client experience by observing the intersection of sales success product and engineering.
- Ensure leadership commitments dont fall through the cracks with timely nudges and follow ups.
Facilitate Team Building Accountability and High Performance:
- Ensure goals are aligned communicated and followed through across teams.
- Identify and facilitate training mentoring and development opportunities for team members including organizing workshops tech talks and learning sessions to enhance team expertise.
- Observe deviations from core strategy and recommend remedial measures.
- Refine/Monitor KPI and health dashboards to ensure teams are on track.
- Spot talent and recommend nurturing options providing forums for exposure and interactions with other teams.
- Facilitate team building activities to build trust and alignment.
Requirements:
- Engineering background with ten plus years of relevant experience.
- High energy individual looking to make a difference.
Compensation and Benefits
At Morningstar we believe people are at their best when they are at their healthiest. Thats why we champion your wellness through a widerange of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:
- Financial Health
- 75 401k match up to 7
- Stock Ownership Potential
- Company provided life insurance 1x salary commission
- Physical Health
- Comprehensive health benefits (medical/dental/vision) including potential premium discounts and companyprovided HSA contributions (up to $500$2000 annually) for specific plansand coverages
- Additional medical Wellness Incentives up to $300$600 annual
- Companyprovided long and shortterm disabilityinsurance
- Emotional Health
- TrustBased Time Off
- 6week Paid Sabbatical Program
- 6Week Paid Family Caregiving Leave
- Competitive 824 Week Paid Parental Bonding Leave
- Adoption Assistance
- Leadership Coaching & Formal MentorshipOpportunities
- Annual Education Stipend
- Tuition Reimbursement
- Social Health
- Charitable Matching Gifts program
- Dollars for Doers volunteer program
- Paid volunteering days
- 15 Employee Resource & Affinity Groups
Base Salary Compensation Range
$114600..00 USD AnnualTotal Cash Compensation Range
$143250..00 USD AnnualMorningstars hybrid work environment gives you the opportunity to work remotely and collaborate inperson each week. While some positions are available as fully remote weve found that were at our best when were purposely together on a regular basis typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are youll have tools and resources to engage meaningfully with your global colleagues.
001MstarInc Morningstar Inc. Legal EntityRequired Experience:
Manager
Employment Type
Full-Time
