Field Service Technician
Field Service Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Drive the Future with Xos
Xos (NASDAQ: XOS) is a technology company and electric truck manufacturer on a mission to decarbonize commercial transportation. We design and build stateoftheart electric vehicles develop advanced fleet management software and create charging solutions that make fleet electrification seamless and costefficient.
At Xos were problemsolvers innovators and gogetters working together to drive a cleaner more sustainable future. Join us and be part of the movement shaping the next generation of commercial transportation.
The Role
Xos is hiring an experienced Field Service Technician responsible for diagnosing repairing and reporting on Xos vehicles. Operating primarily in the field this role requires a high level of productivity and selfreliance while traveling. The Field Service Technician is responsible for taking customers stated concerns and quantifying those into actionable technical issues. Detailed reporting on the cause root cause and corrective actions will drive improved production quality as well as field fix development. Exceptional customer service knowledge of the complete vehicle in addition to battery systems is key to success in this position.
Responsibilities
- Diagnose repair and report on quality and design concerns on vehicles.
- Work in conjunction with company stakeholders such as design engineering as well as 3rd party partners.
- Demonstrates strong understanding of low voltage (LV) and high voltage (HV) electrical diagnosis controls and module programming.
- In depth knowledge of basic electrical concepts including the use of various voltohm meters.
- Exceptional knowledge of regular commercial truck mechanical systems (experience with motors and harness systems preferred)
- Provides professional customer facing support
- Completes timely and accurate case notes repair orders and opens new cases as needed
- Demonstrates a professional appearance and communication skills to customers while on job sites and when communicating via phone and email
- Complete training objectives as assigned by management.
- Additional duties as assigned
Qualifications
- Proven aptitude for electrical systems both high and low voltage.
- Associates Degree or Vocational Certificate in automotive service technology related discipline or relevant work experience 4 years.
- ASE Certifications are a plus
- CDL class A or B are a plus
- A valid Drivers License and a clean driving record are required for this position as driving is an essential function of the role.
- Strong understanding of Google Suite applications
- Be able to read and understand electrical schematics.
- Must be willing to travel as business needs require (typically 6080 of the time) including overnight stays
- Must be able to work flexible hours including weekends overtime and holidays on occasion.
The salary range for this role is specific to the locations listed below and is the range Xos Inc. reasonably and in good faith expects to pay for this role at the time of this posting. We may ultimately pay more or less that the posted range and the range may be modified in the future. An employees pay position within the salary range will be based on several factors including not but limited to jobrelated knowledge skillset relevant education qualifications certifications geographic location and other business or organizational factors.
- California (Los Angeles Metropolitan Area): $30.00 $35.00 per hour
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger handle or feel; and reach with hands and arms. While performing the essential functions of this job the employee is regularly required to lift over 50 pounds perform work under commercial vehicles with the use of personal protective equipment from the ground at various worksite locations including outdoors and in varying weather conditions.
Benefits & Perks
Xos is a peoplefocused companywe are committed to providing our employees with a comprehensive package of benefits and perks designed to support their wellbeing and professional growth. We continually evaluate and expand our offerings to best serve our team.
- Comprehensive Medical Dental and Vision Coverage for you and your family with PPO and HMO (California) plans available. We offer plans with 100 covered employee premiums. Employees can also enroll in a variety of voluntary ancillary benefits to further support their needs.
- HSA & FSAPlans Set aside pretax dollars for qualified healthcare expenses.
- PTO Accrue vacation time over time with additional days earned as your tenure grows plus sick time and paid holidays!
- Betterment 401(k) Save for retirement with our employersponsored plan through Betterment.
- Pet Insurance Coverage for your furry friends to keep them healthy and happy!
- Additional opportunities to learn grow and advance in your career just to name a few!
We are dedicated to fostering a workplace where employees can thrive. Our benefits continue to evolve to best support our teams wellbeing and success.
Commitment to Equal Opportunity
Xos is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race color gender pregnancy sex sexual orientation gender identity gender expression national origin age genetic information ancestry protected veteran status disability or any other basis protected by local state or federal law. Xos provides equal access to services and employment to all qualified persons. For applicants with disabilities or limitations such as those covered by the Americans with Disabilities Act requiring accommodations to complete the application and/or interview process please email us at
Candidate Data Privacy
This notice describes how Xos (as used in this Notice the terms Company Xos we our or us in this Notice refers to Xos Inc. together with its subsidiaries and other corporate affiliates who may handle your candidacy and application for employment) may collect process and use your personal data in connection with the recruitment process when you apply for a position.
Xos may collect use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in the recruitment process (Candidate Personal Data). This data includes contact demographic communications educational professional employment social media/website network/device recruiting system usage/interaction security and preference information. Xos may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out analyzing and improving our application and recruitment process including assessing you and your application and conducting employment background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with legal regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Xos may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform duties including individuals on our People Operations Team Finance Legal and the team(s) with the position(s) for which you are applying; (ii) Xos affiliates; and (iii) Xoss service providers including providers of background checks staffing services and cloud services.
Where permitted by applicable law Xos may transfer or store internationally your Candidate Profile Data including to or in the United States Canada the United Kingdom and the European Union and in the cloud and this data may be subject to the laws and accessible to the courts law enforcement and national security authorities of such jurisdictions.
Notice to Recruitment Services
Xos is not accepting applications from thirdparty recruitment services at this time. Unsolicited resumes or candidate profiles submitted in response to our job postings will not be subject to any referral or placement fees unless a written agreement is in place with Xos for the specific job opportunity.
Required Experience:
IC
Employment Type
Hourly
