Brand Associate
Brand Associate
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Job Description
The Brands Associate is responsible for delivering sales and excellent customer service in designated stores.
This position performs tasks on the sales floor or in a support environment. This Associate takes pride in the
Brand is passionate about product and delivering a positive shopping experience in a service focused
wellmaintained and friendly environment.
POSITION REQUIREMENTS:
Demonstrated selling experience in a service oriented retail setting. Preference towards the stores
products
Demonstrated ability to assess customer needs upsell and make recommendations preferably
with prior knowledge of the product lines.
paced Demonstrated ability to promote product influence customers and work with a team in a
fast service environment
Significant interpersonal and relationship demonstrated ability to stay up to date with industry
products and services. Retain and apply product knowledge
DUTIES AND RESPONSIBILITIES:
Put the customer first at all times
Provide memorable highly personalized customer service through needs analyses and product
recommendations.
Offer customers promotional products and services
Be able to resolve customer service issues and escalate as required
Create and maintain good working relationships with fellow associates
Maintain store appearance with respect to visual merchandising housekeeping and maintenance
standards
Efficiently and accurately conduct customer transactions on our POS
Efficiently and accurately conduct receiving cycle counts product returns and transfer
transactions etc. on our handheld
Efficiently and accurately complete any required process controls (paperwork etc.
Follow company policies and procedures and maintain a safe working environment
Process all point of sale transactions in a friendly quick and efficient manner while complying with
the companys Cash Handling and Loss Prevention Standard Operating Procedures
Successfully show consistent performance on quarterly selling observations
Required Experience:
IC
Employment Type
Full-Time
