At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
Job Overview
As a Coach in Sales Development at TMobile youll lead a dynamic team of 710 Sales Development Representatives (SDRs). Your role is crucial in driving sales activities ensuring pipeline growth and aligning team efforts with our sales goals. Youll manage daily operations set performance standards and optimize sales strategies while providing training and mentorship.
This role requires strong competencies in customer focus change & innovation strategic thinking relationship building & influencing talent management results focus and inspirational leadership. Your efforts will be instrumental in driving our success and growth.
Job Responsibilities:
Lead and inspire: Oversee and motivate a team of 710 SDRs fostering a highperformance sales culture. Drive growth: Deliver on outbound and/or inbound growth initiative goals driving SDR activity metrics and expanding the sales opportunities pipeline in specific territories. Recruitment: Participate in the recruitment process making hiring decisions and ensuring the team is equipped to succeed. Evaluate coach and train: Monitor and evaluate team performance providing individualized coaching developing career paths for team members and identifying training needs to recommend plans and programs for skill improvement and overall effectiveness. Collaborate across departments: Work with marketing sales operations and leaders from other departments to enhance sales outreach performance ensure alignment with marketing efforts and drive the companys sales objectives. This includes participating in regular meetings tracking performance and progress and creating strategies that align with the goals of other teams. Education:
High School Diploma/GED (Required) Bachelors Degree (Preferred) Work Experience:
2 5 Years Supervisory Experience (Required) 2 5 Years Telesales/Customer Service/Sales Supervisory Experience (Preferred) Knowledge Skills and Abilities:
Sales Strong understanding of sales principles and techniques including prospecting lead qualification and closing deals. Experience in outbound sales and a proven track record of meeting or exceeding sales targets. (Required) Communication Excellent communication and interpersonal skills with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required) Client Relationship Management Ability to establish and cultivate initial client relationships including setting up meetings and connecting with key contacts within the organization. Experience in managing first impressions understanding client needs and laying the groundwork for future business opportunties. (Required) Leadership Superb leadership coaching employee relations and interpersonal skills. (Required (Required) Presentations Skilled in confidently delivering presentations to both groups and individuals ensuring clear communication and engagement while effectively conveying key messages and driving understanding. (Required) Change Management Proficient in leading and managing change initiatives ensuring smooth transitions and minimal disruption. Skilled in decision making and negotiation effectively communicating change gaining stakeholder buyin and fostering a culture of adaptability and continuous improvement. (Required) Organizational Skills: Strong organizational skills and attention to detail with the ability to manage multiple tasks and priorities effectively. (Required) CRM Systems: Familiarity with CRM systems like Salesforce and other sales enablement tools. (Preferred) Technology: Proficiency with Microsoft Office Suite including Word Excel PowerPoint Teams and Outlook. (Required) Licenses and Certifications:
At least 18 years of age
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Total Target Cash Pay Range: $68700 $123900 inclusive of target incentives
Base Pay Range: $48090 $86730
The pay range above is the general base pay range for a successful candidate in this role. The successfulcandidates actual pay will be based on various factors such as work location qualifications andexperience so the actual starting pay will vary within this range. To find the pay range for this rolebased on hiring location TMobile employees in regular nontemporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out .
Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.