DescriptionThis is a hybrid role requiring 3 days per week in Northbrook IL.
Responsibilities- Implements and executes capacity and capability management under the guidance of the Engineering Manager.
- Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively.
- Responsible for driving process improvements to ensure financial results are achieved.
- Typically supports local members of a team but may support remote employees in other locations.
- Drives a high performing team by managing the performance and development of team members.
- Operates effectively in the UL matrix to actively support and drive high performance culture changes transformation efforts and people engagement.
- Holds team and self accountable for results assists engineering Manager in defining goals and performance objectives and metrics to execute strategy.
- Develops and coaches by providing training career counseling feedback guidance to drive high performance and morale.
- Ensures understanding of and compliance with all established policies and requirements.
- Increases customer loyalty anticipates customer needs and provides proactive solutions.
- Gathers shares and responds to customer feedback. Coaches and mentors employees to do the same.
- Supports sales by building relationships with customers requiring a deep understanding of what is in pipeline obtaining feedback on how UL can do better what is working well and identifies actions and solutions. Provides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (i.e..
- customer complaints unusual requests technical advice).
- Ensures quality and adherence to policies and standards requirements. Leads and/or participates in discussions to drive business initiatives through brainstorming discussions.
- Empowers and holds team accountable to find new opportunities to effectively drive growth & financial goals (revenue profit enterprise value etc. .
- Delegates Project Handlers to establish the appropriate test programs.
- Supports and guides project handlers to ensure compliance with requirements changes in project scope or specifications and customer notifications.
- Explains UL family of companys policies procedures and requirements negotiates completion dates and sample requirements and ensures an effective experience with the UL family of companies.
- May handle some projects and/or act as lead reviewer to support workflow and demand.
- Communicates and exemplifies ULs Vision and Mission.
- Leads promotes and embraces change through self and team.
- Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
- Develops strong flexible crossfunctional networks and global relationships to promote becoming the fastest highest quality and most customerfriendly organization. Coaches and mentors employees to do the same.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
Qualifications- University degree in Engineering STEM or Business required.
- 5 years of engineering or industrial laboratory experience required.
- 13 years of leadership experience preferred.
- Lean Six Sigma Green Belt preferred.
- Demonstrates customer collaboration project management and business acumen skills.
- Strong communication skills.
- Experience working on process improvement projects.
What we offer:
- Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimatedsalary range for this position is $100120K and is based on multiple factors including jobrelated knowledge/skills experience geographical location as well as other factors.This position is eligible for annual bonus compensation with a target payout of 20 of the base salary. This position also provides health benefits such as medical dental and vision; wellness benefits such as mental and financial health; and retirement savings 401K) commensurate with the standard rewards offered in each individual location or country. We also provide fulltime employees with paid time off including vacation 15 days) holiday including floating holidays 12 days) and sick time off 72 hours).
Learn More:
Curious To learn more about us and the work we do visit our company pagewww.UL
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