GSOC Lead Security Officer Onsite

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fastpaced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a member of our Global Security Operations Center you will report directly to the Global Security Operations Manager. You will assist in the responsibility for overseeing team members during a designated shift. In your role you will ensure GSOC team members adhere to all post orders protocols procedures regulations and compliance with company policies. You will be the first point of contact for escalations on incidents and emergencies in the absence of Security Management. You will play a vital role in safeguarding our operations and assets around the world. You will work to ensure a secure environment for employees clients and partners while utilizing advanced technology to monitor and respond to security incidents.

Your DaytoDay

Partners with GSOC Manager to monitor and arrange shift activities according to schedule requirements and staff availability. Establishes and coordinates work schedules and post coverage

• Conduct biweekly 1 on 1 meetings with assigned shift team document conversations in quip document. Will report performance and talent findings to leadership as directed

• Maintains daily shift activity and incident log available to GSOC Manager

• Communicating with Supervisors Peers and SubordinatesProviding information by telephone in written form email or in person
• Responsible for reviewing and editing incident reports on assigned shift prior to submittal with leadership

• Able to manage and handle situations of a sensitive nature and maintain the companys confidentiality and information security practices
• Collaborating with the Emergency Response Team (ERT)
• Coordinates activities with local police and emergency agencies as appropriate.
• Monitor Alert media to identify analyze and support all events and incidents that impact or potentially could impact operations facilities and employees globally
• Monitoring live AB4 body camera footage
• Troubleshoot technical issues with security systems including CCTV and access control facility fire suppression systems intrusion systems for proper functionality
• Actively participate in projects related to the GSOC role with responsibilities ranging from providing input and guidance to taking full ownership of initiatives based on individual expertise and capabilities

• Ensure all GSOC officers are properly performing their assigned tasks
• Ability to sit or stand at a desk for extended periods
• Possess strong effective written and oral communication along with interpersonal skills with the ability to interact with others in a professional and effective manner
• Report suspicious activity criminal behavior and security breaches

Basic Qualifications

• High school diploma or equivalent; associate or bachelors degree in security management Criminal Justice or a related field preferred
• 13 years of experience in security operations law enforcement or related fields
• Advanced proficiency with security CCTV monitoring systems and protocols
• Advanced proficiency with surveillance and alarm systems
• Ability to manage multiple lines of communication and multitask
• Strong verbal and written communication skills for clear incident documentation and reporting
• Strong communication and interpersonal skills with a professional demeanor in all interactions
• Proven ability to maintain composure and professionalism in highpressure situations
• Strong interpersonal and customer service skills positive attitude and always present a professional image

Preferred Qualifications

• Advanced degree in Security Management Criminal Justice or a related field
• 35 years of experience in corporate security or a similar role
• 5 years GSOC Leadership experience
• Three or more years of customer service experience
• Experience in incident response and crisis management
• Strong analytical and critical thinking skills.
• Strong understanding of global security challenges and cultural sensitivity for operating in diverse environments

Compensation and Benefits

• Competitive salary and 401K with employer match
• Discretionary paid time off
• Robust parental leave policy
• An awardwinning office/working environment
• Ride along with police officers to see them use our technology and get inspired

Physical Demands

Ability to stand walk bend push carry for 8 hours or more at a time; ability to lift 25lbs unaided; ability to ascend and descend stairs; ability to grasp and use small parts; ability to occasionally kneel crouch bend as required to perform task

Work Environment

Within the Axon manufacturing facility employees may be exposed to manufacturing noise ambient temperatures close quarters hazards associated with working around moving machinery exposure to vibrations and industrial lighting

Personal Protective Equipment

Personal Protective Equipment (PPE) will be provided by Axon and may be required when a job task(s) is being completed in or around your assigned department or in another department this includes but is not limited to safety eyewear hearing protection. Employees are required to apply ergonomic correctness to all job tasks to the fullest extent possible.

NOTE: The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a longterm view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axons mission is to Protect Life and is committed to the wellbeing and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.