Vendor Manager Trust Safety
Vendor Manager Trust Safety
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Job Description
WHAT MAKES US EPIC
At the core of Epics success are talented passionate people. Epic prides itself on creating a collaborative welcoming and creative environment. Whether its building awardwinning games or crafting engine technology that enables others to make visually stunning interactive experiences were always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. Were constantly innovating to raise the bar of engine and game development.
TRUST AND SAFETY
What We Do
The Epic Trust and Safety team provides a safer experience for Epic users. We work across multiple products and services to improve technology and craft transparent policies so our players and users can have positive experiences on our platforms.
What Youll Do
As a Vendor Manager in Epic Games Trust Safety and Support department you will be at the forefront of ensuring fully compliant and safe player and creator experiences by managing and fostering highly efficient relationships with our vendor partners. You will take charge of daily operations ensuring alignment with Epics policies and standards for excellence. You will be the primary point of contact responsible for nurturing a collaborative environment that fosters innovation efficiency and quality. You will identify processes management tools and data improvements and partner with internal and external teams to eliminate gaps and improve performance. You will assume full responsibility for the lifecycle of medium to largescale highpriority projects and longterm strategic objectives that set new standards for the vendor management organizations.
In this role you will
- Influence vendor partners to build campaigns that align with Epics unique brand and values
- Hold partners accountable to high performance through regular meetings calls emails and visits
- Manage relationships and collaborative efforts with our vendor partners to provide the best value for Epic and our players
- Develop models processes and procedures to improve KPIs and strategic outcomes
- Collaborate with stakeholders across Product Policy Procurement Finance Legal and Engineering teams drive projects and share insights to improve the overall quality and efficiency of vendor operations
What were looking for
- 4 years of experience managing vendor operations and working with globally managed service providers
- Evidence of ethical and effective leadership and management
- Evidence of strong crossfunctional collaboration especially with remote global teams
- Experience with largescale operations process improvement performance management and quality management
- Experience with content management and managing highly sensitive content
- Experience with data analysis Excel and Google Sheets
EPIC JOB EPIC BENEFITS EPIC LIFE
We pay 100 for benefits except for PMI (for dependents). Our current benefits package includes pension private medical insurance health care cash plan dental insurance disability and life insurance critical illness cycle to work scheme flu shots health checks and meals. We also offer a robust mental wellbeing program through Modern Health which provides free therapy and coaching for employees & dependents.
ABOUT US
Epic Games spans across 25 countries with 46 studios and 4500 employees globally. For over 25 years weve been making awardwinning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epics awardwinning Unreal Engine technology not only provides game developers the ability to build highfidelity interactive experiences for PC console mobile and VR it is also a tool being embraced by content creators across a variety of industries such as media and entertainment automotive and architectural design. As we continue to build our Engine technology and develop remarkable games we strive to build teams of worldclass talent.
Like what you hear Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e. a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
Required Experience:
Manager
Employment Type
Full Time
