International Operations Specialist

Job openings are posted for a minimum of seven days. This job may be removed from posting boards and filled any time after the minimum posting period has ended. The posted salary and/or position title may be adjusted dependent on the successful candidates education experience and unique qualifications as they relate to the position.

This position is responsible for assisting the administration of the office and includes a full range of administrative responsibilities related to the office in general the Academic English Program international student services international admissions and recruitment and international college. Primary duties will be handling all administrative duties for the office in addition to assisting inhouse staff with officespecific tasks. Duties may include work assignments in the areas listed below and others as assigned.

• Serve as the pointofcontact for general office communications including answering/responding to/directing incoming calls and providing support to the office;
• Provide faculty staff students and the general public with courteous engaging attentive and efficient responses to requests for information and/or in answering questions;
• Monitor finances for the office including all office budgets university work study and foundation budgets;
• Keep accurate and accessible files and records of budget procurement disbursements requisitions and trending updates for the office;
• Create/maintain/distribute financial forms and spreadsheets related to divisional daily operations for administrative approval including but not limited to: divisional purchase orders payment requisitions and Pcard reconciliation;
• Serve as the building manager for Powers Hall process all facilities work orders IT requests and housekeeping requests and ensure completion for all;
• Post positions interview hire process paperwork and manage budget for student assistants and graduate assistants;
• Request to post positions and process paperwork/EPAFS to hire staff adjuncts and faculty;
• Oversee event scheduling preparation promotion and production for (overall) office events;
• Submit accurate and concise reports and other documentation for scholarship granting institutions such as SACM and partners such as NCN in response to requests from students or these partners in a timely manner;
• Manage office master calendar;
• Maintain the buildings office supply inventory;
• Maintain and update all areas of the website update bulletin boards maintain TV displays using software solutions currently ScreenCloud;
• Maintain room scheduling software currently Mazevo for the office and act as pointofcontact for Powers Hall reservations;
• Provide support in the planning and implementation of summer recruitment camps;
• Perform all other duties as assigned.

• Update and distribute office contact directory as needed;
• Assist with education abroad initiatives as needed;
• Assist with international college initiatives as needed;
• Build and maintain a knowledgebase concerning systems policies processes procedures and staff which are pertinent and necessary to the efficient functioning of the divisions;
• Maintain full responsibility for all office projects and procedures using student workers in appropriate roles of support staff.

• High school diploma/equivalent is required;
• Bachelors degree is preferred;
• Two or more years of jobrelated work experience is required;
• Knowledge of college/university operations services and polices is preferred;
• International living/working experience is preferred.

• Knowledge of the academic administrative and financial policies and procedures of the University specifically those related to student services;
• Demonstrated skills in regards to computer systems software and technology such as Windows Microsoft Office and ERP systems such as Banner;
• Ability to manage multiple projects and meet deadlines with high levels of accuracy;
• Competence in writing communication and organizational skills;
• Ability to work independently under general supervision;
• Ability to make decisions within the framework of university and office policies and procedures;
• Ability to take initiative and improve current tasks;
• Ability to maintain confidentiality in all aspects and to comply with federal privacy laws for employees and students including the Family Education Rights and Privacy Act (FERPA);
• Ability to provide support to a diverse group of faculty staff and students;
• Ability to handle general correspondence filing reception and telephone skills;
• Ability to interact effectively and maintain professionalism with an increasingly diverse array of administrators faculty staff students other departments and offices parents vendors and the general public;
• Ability to be a calm diplomatic presence in a high demand office;
• Ability to filter through the students inquiry to find the basic questions and the extenuating circumstances which would affect the answer;
• Basic knowledge of the immigration regulations governing F1 students and J1 Exchange Visitors.

Applicants must upload a resume and provide contact information for at least three professional references at the time of application. For questions please email or call 256.765.4291 and select option #2. Selecting an option other than #2 will result in a delayed response.

UNA is an equal opportunity employer committed to achieving excellence and strength through diversity. UNA seeks a wide range of applicants for this position so that one of our core values ethnic and cultural diversity will be affirmed. UNA is a smokefree campus.