Referrals Coordinator- The Clinics of Titus
Referrals Coordinator- The Clinics of Titus
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Classification: Hourly/NonExempt
Job Category: 5 Administrative Support Workers
Position Summary
The Referrals Coordinator facilitates referrals to external specialty offices or services in order to maintain ongoing timely and quality patient care and promotes team awareness and ensure patient safety.
Essential Functions
Maintains ongoing tracking and appropriate documentation on referrals.
Ensures complete and accurate demographic and current insurance information during registration.
Assembles information concerning patients clinical background and referral needs.
Provides appropriate clinical information to specialists.
Contacts review organizations and insurance companies to insure prior approval requirements are met.
Presents necessary medical history diagnosis and prognosis information.
Provides specific medical information to financial services to maximize reimbursement to the hospital and physicians.
Reviews details and expectations about the referral with patients.
Assists patients in potential problem solving issues related to the health care system financial or social barriers
Acts as system navigator and point of contact to patients and families questions and raising concerns.
Identifies and utilizes cultural and community resources.
Establishes and maintains relationships with identified service providers.
Ensures that referrals are addressed in a timely manner.
Reminds patients of scheduled appointments via mail or phone.
Ensures the patient information is up to date on specialist consults hospitalizations ER visits and other health related data.
Adheres to and follows all patient experience initiatives.
Reports to and departs from work on time and as scheduled.
Performs other duties as assigned.
Must be able to deal with stress while maintaining composure.
Follows and adheres to TRMC vaccine policy(s) mandated by the Centers for Medicare & Medicaid Services (CMS).
Work Experience
One year in health office management or three years of experience in a healthcare setting preferred.
Education
High school diploma or equivalent preferred.
Physical Demands and Work Environment
Lifting/Carrying Pushing/Pulling
Lbs. Time Lbs. Time
110 3
1 033
2 033
5175 None 5175 None
76100 None 76100 None
Movement Time
Bend/Stoop/Twist 033
Crouch/Squat 033
Kneel/Crawl 033
Reach Above Shoulder 033
Reach Below Shoulder 033
Repetitive Arm 033
Repetitive Hand 3466
Grasping 033
Squeezing 033
Climb Stairs 033
Walking Uneven 033
Walking Even 3466
Environment Time
Indoors 67100
Outdoors 033
Extreme Heat None
Dusty None
Excessive Noise 033
Equipment Time
Motor Vehicles None
Foot Pedals None
Extreme Heat None
Dusty None
Excessive Noise 033
Work near Time
Machinery None
Electricity None
Sharps 033
Chemicals 033
Fumes 033
Heights None
Vision
Depth Perception Required
< 20 Required
Color Not Required
Peripheral Required
Endurance Hours at Once Total in 12HR
Sit 4 8
Stand 1 2
Walk 1 2
Required Experience:
IC
Employment Type
Full Time
